Event Operations Manager (Part-Time)

Company: Delaware Park Casino & Racing
Location: Wilmington
Posted on: January 5, 2026

Job Description:

Job Description Job Description JOB RESPONSIBILITIES: - Event Manager will proactively take charge of their tasks and possess the ability to maintain a meticulous attention to detail even in high-pressure situations. - Experience managing day of operations of events including Corporate, Social, Private, Convention, Four walls, Weddings, Special events, trade shows, and other functions that may arise. - Visit and court potential clients to increase awareness and exposure to the available spaces. - Work in conjunction with the Event Sales Manager to organize and maintain the scheduling and maintenance of available function space. - Fiscal responsibility to exceed quarterly sales results from the prior year while managing labor, supply, and rental costs. - Interview, hire, train, resolve problems and provide open communication, and recommend discipline and/or termination when appropriate while maintaining confidentiality in regards to employee concerns. - Responsible for meeting with clients and internal departments to ascertain event needs, including room set-ups, housekeeping, security, and AV as well as any other requests they may have. - Meets with designated Food & Beverage and marketing staff to review: room availability, menu planning, pricing, set-up structure, staffing, and all other related requirements. - Assists with the development of menus, packages, marketing plans, and promotions as needed. - Direct supervision of all event functions while working independently with minimal supervision. - Responsible for front-of-house set-up: skirting, table tops, beverage service, customer service, customer satisfaction checks, function breakdown, closing out a check using MICROS POS, ensuring equitable dissemination of gratuity, and proficient with Money Handling. - Responsible for front-of-house staffing, linen, equipment maintenance, and inventory for all functions. - Station assignments covering large areas with long walking distances, diverse clientele, noise, and high volume. - Responsible for conducting post-event room inspections and updating files to close out events. - Knowledge of computer systems and programs including Microsoft Excel, Word, Cater Ease, and C-Vent - Promotes outstanding internal and external guest relations and honesty and trust among the team. - Performs all other duties as assigned. JOB REQUIREMENTS: - Four (4) years of Food & Beverage experience in banquet, and entertainment operations, proven success in execution, and two (2) years prior supervisory experience. - Ability to bend, reach, pull, push, kneel, squat, grasp as needed, and work in a fast-paced environment. - Must have excellent written, verbal, organizational, administrative, and communication skills. - Must be able to work a flexible schedule while standing for a full 8-hour shift or longer according to the needs of the business including evenings, weekends, and holidays. Must be able to lift up to 40 lbs. For a full list of our career opportunities, please visit www.DelawareParkCareers.com. Powered by JazzHR PIafd5dab473e5-25405-37580687

Keywords: Delaware Park Casino & Racing, Philadelphia , Event Operations Manager (Part-Time), Seasonal Jobs , Wilmington, Pennsylvania