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Showroom Sales Consultant

Company: US Supply
Location: Ardmore
Posted on: January 9, 2018

Job Description:

Job DescriptionDuties and Responsibilities• Demonstrate excellent Customer Service. • Work with team to accurately process customer transactions such as orders, quotes or returns. Adhere to all company policies & procedures, while striving towards the ultimate customer service experience. • Obtain accurate information from vendors relating to shipment dates and expected date of delivery. Provide customers with accurate information regarding availability of in-stock items and non-stocks. • Contact customers following sales to ensure ongoing customer satisfaction and resolve any complaints. • Work with the sales team to tactfully handle difficult situations. • Responsible for all administrative paper work to aid the sales team in all aspects of generating sales, follow up and building the client base. • Prepare reports when requested. Job Requirements • Ability to deliver superior customer service and maintain.Job Requirements• Ability to deliver superior customer service and maintain regular contact with all customers. • Effective listening, communication, negotiation and good phone skills • Demonstrated integrity, ethical standards, company values such as trust, open communication, team, win/win, passion. C.A.R.E. • Creative problem solving and analytical ability• Can-Do attitude, Professional demeanor • Accuracy and attention to detail • Excellent follow up skills • Able to handle difficult customers with diplomacy and tact • Able to multi-task. manage time effectively and adapt quickly to changing priorities • Team player who works productively with wide range of people • Capable of following written instructions and documented procedures Company DescriptionWe are a family owned regional wholesale distributor of HVAC and Plumbing Supplies established 67 years ago. As a strong force in our markets, we currently operate 11 locations, two distribution centers and a company showroom with our corporate office located in West Conshohocken, PA. We strive to grow by providing excellence in Customer Care and creating Win-Win solutions to the contractor and do-it-yourself customers. We are professionals operating in a casual family type environment; focused on team collaboration and communication to develop our business. We offer growth opportunities through career development, a complete benefits package to include medical benefits, paid time off and 401K match.

Keywords: US Supply, Philadelphia, Showroom Sales Consultant, Sales, Ardmore, Pennsylvania

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