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Call Center Agent

Company: National Workforce Opportunity Network
Location: Philadelphia
Posted on: December 6, 2017

Job Description:

Job DescriptionObtains client information by answering telephone calls; interviewing clients; verifying information.Determines eligibility by comparing client information to requirements.Establishes policies by entering client information; confirming pricing.Informs clients by explaining procedures; answering questions; providing information.Maintains communication equipment by reporting problems.Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.Updates job knowledge by studying new product descriptions; participating in educational opportunities.Accomplishes sales and organization mission by completing related results as needed.

Keywords: National Workforce Opportunity Network, Philadelphia, Call Center Agent, Sales, Philadelphia, Pennsylvania

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