Sales Account Representative
Company: Dairy Farmers of America
Location: Lansdale
Posted on: April 25, 2024
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Job Description:
GENERAL PURPOSEFocus on supporting assigned accounts, while also
looking for new sales/business opportunities. Develop positive
relationships and interactions with customers to understand their
needs, provide solutions, respond to inquiries, handle and resolve
issues, and ultimately help to achieve sales targets and revenue
goals. Help to facilitate and participate in cross-sell
opportunities, new account prospecting, and sales calls. Develop
knowledge of the company's products, product lines, and/or
services; existing customers and potential customer landscape;
consumers; the sales process; and industry trends.--JOB DUTIES AND
RESPONSIBILITIES-- Act as a primary point of contact for customers
and address their inquiries and concerns promptly. Proactively
provide information or respond to inquiries about accounts,
products, and services or information concerning pricing, changes
in service, discontinuance, shipping, etc.-- Collaborate with
colleagues and internal groups (operations, logistics, product
development, marketing) as needed to solve customer issues and
ensure customer satisfaction-- Maintain accurate records of
customer interactions, sales activities, and sales pipelines--
Utilize the various systems and processes such as the order
process, Salesforce/Power BI, inventory management, logistics
systems, supply/demand planning, etc.-- Analyze customer accounts
to identify growth opportunities and areas for improvement--
Present and promote products or services to existing customers
effectively-- Initiate and close sales calls with customers under
sales management or senior team member guidance-- Generate regular
reports on sales performance and account status. Interpret sales
reports to leverage DFA's position (e.g., ranking, ACV, market
share, sales movement)-- Participate in meetings with the sales
team, marketing, and product/service development teams to align
strategies and offerings-- Stay informed about market trends,
industry developments, and customer needs-- May be accountable for
the delivery of assigned volume, profit, and administrative targets
for the assigned region or accounts-- The requirements herein are
intended to describe the general nature and level of work performed
by employee, but is not a complete list of responsibilities,
duties, and skills required. Other duties may be assigned as
required--BENEFITS:Health and Welfare benefits begin 1st--of the
month after start date401(k) with company contribution - 100%
vested at day one of eligibilityCompetitive pay (Salary of $60k) +
5% yearly bonus eligibility--Paid vacation and holidaysCareer
growth opportunities - we promote from within!Comprehensive
healthcare benefitsService recognition and employee rewardsEmployee
referral programTuition reimbursementWork for dairy farm
families
Keywords: Dairy Farmers of America, Philadelphia , Sales Account Representative, Sales , Lansdale, Pennsylvania
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