Senior Procurement Experience Agent
Company: Takeda
Location: Exton
Posted on: April 18, 2024
Job Description:
By clicking the "Apply" button, I understand that my employment
application process with Takeda will commence and that the
information I provide in my application will be processed in line
with Takeda's Privacy Notice and Terms of Use . I further attest
that all information I submit in my employment application is true
to the best of my knowledge.
Job Description
OBJECTIVES/PURPOSE
The Sr. Procurement Experience Agent is responsible for supporting
of all Takeda's day-to-day Procurement activities, supporting all
super users in scope with in-depth Source-to-Pay knowledge; both as
walk-through assistance as well as executing tasks on behalf of the
users with a focus on outstanding people experience.
As members of the TBS Procurement Solutions team, they are
responsible for:
- Supporting users' decisions related to operational supplier
management and ensuring compliance to internal processes and
policies. This includes but is not limited to identifying existing
preferred suppliers, right buying channels and guiding users to use
them
- Supporting supplier selection in alignment with the
requirements received from the business.
- Delivering the end-to-end Procurement process in a compliant,
effective and efficient way, with a focus on cycle time and
improved user experience
- Ensuring the right solutions are put in place to enhance people
experience, aiming at making users feel supported throughout their
Procurement experience.
- Supporting process improvements, for example by means of
flagging issues, concerns and opportunities from the supported
countries and BUs and partnering with the Continuous Improvement
workstreams
- Coordinating with the Contract Operations Team where applicable
and ensuring all relevant enablements will be activated in time and
in parallel to the contract management process
- Supervising or actively supporting execution of non-contract
related PR/POs on behalf of the users, depending on volumes and
providing guidance on processes.
- Acting as additional support for proactive issues resolution,
liaising with all other relevant TBS towers and Procurement
Solutions teams, and as an additional escalation point for
Procurement agents
Geographic Scope :
Regional - United States and Canada
ACCOUNTABILITIES
- Support supplier selection, TPRM and supplier on-boarding
- Ensure all information related to new and existing suppliers
are provided on time and made available in the relevant
systems
- Liaise with other TBS towers and GREFP and keep up-to-date with
all relevant process updates or changes
- Proactively identify opportunities for improvement and manage
risks upfront, to help customers feel confident and supported
- Build collaborative relationships based on trust and respect,
staying involved until the customers understand the proposed
solutions
- Ability to work in a fast-paced environment with constant
deadlines and time constraints; open to an environment where things
change constantly.
- Champion Continuous Improvement initiatives and be agents of
change
- Help with Procurement Agents onboarding and supervision,
coordinate response and action plans and ensuring consistency and
adherence to the model
CORE ELEMENTS RELATED TO THIS ROLE
- The ability to enhance the people experience for users of the
service
- Mastery of transactional purchasing system solutions and vendor
enablement tools
- Robust understanding of vendor enablement concept; end-to-end
process alignment and solution deployment
- Good knowledge of existing solutions available at Takeda and in
TBS or ability to quickly understand interdependencies between
processes and teams and to leverage interconnections
- Creative thinking in problem solving and issue resolution
- Good communication and strong presentation / consulting
skills
- Bring experts together and facilitate solutions by leveraging
others' knowledge and holding themselves accountable until a
solution is shared and agreed
- Ability to offer holistic solutions and responses, looking at
the broader picture
- Strong business partnering skills, ability to engage others and
adapt communication styles to the stakeholders' needs
- Build trust through thoroughness and consistency
DIMENSIONS AND ASPECTS
Technical/Functional (Line) Expertise
- Strong focus on metrics, trends and data and an ability to use
it to effectively manage the end to end vendor onboarding
process
- Significant experience in use of ERP systems, SAP Ariba and
in-depth knowledge of the underlying processes
- Understand and enforce processes and polices related to
supplier enablement and operational vendor management
Leadership
- Proven ability to be self-directed when required but always at
the best interests of the wider team
- Ability to form strong working relationships with key business
stakeholders at Sr. Management level, both internally and
externally (e.g. suppliers)
- Excellent communication, listening and influencing skills;,
understand customer needs
- Strong stakeholders' and relationship management skills
Decision-making and Autonomy
- Technically strong with proven ability to make sound decisions
and influence stakeholders
- Solutions oriented, with the ability to analyze ambiguous
problems and develop innovative and timely solutions
- Broad business acumen with ability to understand the business
implications of decisions both for the team and customers
- (The span and nature of one's engagement with others when
performing one's job, internal and external relationships)
- Establishes credibility and earns respect team and other
stakeholders within.
- Able to facilitate alignment through effective influencing and
stakeholder management
- Engage with GREFP to understand current and anticipate future
requirements
- Coordinate vendor management-related tasks with CO Team and
ensure flawless and continued support to business users
- Represents TBS and Takeda to the vendor community with
professionalism
Innovation
- Challenges the status quo evolve and improve the service
offered by offering real and tangible solutions
- Drive innovation and continuous improvement activities while
ensuring business continuity and minimal business disruptions
- Ensures sharing knowledge and best practices within the
team
- Applies digital environment knowledge to create better
solutions and insights
Complexity
- Requires strong attention to detail in composing and proofing
materials, establishing priorities, scheduling and meeting
deadlines.
- Must be able to work in a fast-paced environment with
demonstrated ability to manage multiple competing tasks and
demands.
EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:
- Knowledge of SAP Ariba, MDG, LINC and internal procedures
- Ability to set clear and realistic expectations and proactively
provide updates on the way
- Customer-focused and people oriented with high attention to
details and committed to creating strong partnerships
- Be holistic in providing responses, looking at the whole
picture of the request and offering sustainable solutions
- Be able to listen carefully to customers and be open to consult
with them for process changes
- Comprehensive understanding of all TBS Procurement roles and
interdependencies or fast learning
- Ability to work under pressure
- Ability to supervise and coordinate activities and actions of
other (non-Senior) Procurement Agents
- Experience in solutions-oriented or regulated industries would
be a plus
- Interpersonal skills and confident approach building
partnerships amongst colleagues.
- Advanced communication skills, verbal and writing.
- Advanced organizational, analytical and technical skills.
- Exceptional problem solving and customer service skills.
- Fluent in English and business level fluency in the region's
primary operating language
- Bachelor degree and/or 5+ years of relevant supplier management
and enablement experience
- Knowledgeable in systems and processes for efficient management
of vendor creation and deactivation processes
- Strong data-centric mindset, showing ability to recommend and
implement improvements based on facts
TRAVEL REQUIREMENTS:
- Some limited travel may be required (5%)
MORE ABOUT US:
At Takeda, we are transforming patient care through the development
of novel specialty pharmaceuticals and best in class patient
support programs. Takeda is a patient-focused company that will
inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating
careers, encourages innovation, and strives for excellence in
everything we do. We foster an inclusive, collaborative workplace,
in which our teams are united by an unwavering commitment to
deliver Better Health and a Brighter Future to people around the
world.
This position is currently classified as "hybrid" in accordance
with Takeda's Hybrid and Remote Work policy.
#Li-Hybrid
Takeda Compensation and Benefits Summary
We understand compensation is an important factor as you consider
the next step in your career. We are committed to equitable pay for
all employees, and we strive to be more transparent with our pay
practices.
For Location:
Exton, PA
U.S. Base Salary Range:
$84,000.00 - $132,000.00
The estimated salary range reflects an anticipated range for this
position. The actual base salary offered may depend on a variety of
factors, including the qualifications of the individual applicant
for the position, years of relevant experience, specific and unique
skills, level of education attained , certifications or other
professional licenses held, and the location in which the applicant
lives and/or from which they will be performing the job. The actual
base salary offered will be in accordance with state or local
minimum wage requirements for the job location.
U.S. based e mployee s may be eligible for s hort - t erm and/ or l
ong- t erm incentive s . U.S. based employees may be eligible to
participate in medical, dental, vision insurance, a 401(k) plan and
company match, short-term and long-term disability coverage, basic
life insurance, a tuition reimbursement program, paid volunteer
time off, company holidays, and well-being benefits, among others.
U.S. based employees are also eligible to receive, per calendar
year, up to 80 hours of sick time, and new hires are eligible to
accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce
and providing equal employment opportunities to all employees and
applicants for employment without regard to race, color, religion,
sex, sexual orientation, gender identity, gender expression,
parental status, national origin, age, disability, citizenship
status, genetic information or characteristics, marital status,
status as a Vietnam era veteran, special disabled veteran, or other
protected veteran in accordance with applicable federal, state and
local laws, and any other characteristic protected by law.
Locations
Exton, PA
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Full time
Keywords: Takeda, Philadelphia , Senior Procurement Experience Agent, Sales , Exton, Pennsylvania
Didn't find what you're looking for? Search again!
Loading more jobs...