PATIENT SERVICES REP
Company: Cooper University Health Care
Location: Gloucester City
Posted on: February 9, 2024
About us At Cooper University Health Care, our commitment to
providing extraordinary health care begins with our team. Our
extraordinary professionals are continuously discovering clinical
innovations and enhanced access to the most up-to-date facilities,
equipment, technologies and research protocols. We have a
commitment to our employees by providing competitive rates and
compensation, a comprehensive employee benefits programs,
attractive working conditions, and the chance to build and explore
a career opportunity by offering professional development.
-Discover why Cooper University Health Care is the employer of
choice in South Jersey. Short Description - This position has a
strong emphasis on customer service to our patients.
Must ensure quality patient scheduling, positive telephone
etiquette and customer
satisfaction in support of the mission of Cooper University
Serve as the front line contact person for all incoming
Greet, register, schedule, collect point of service copays and
provide general information to
patients and their families using AIDET.
Must have the ability to be organized, take independent action and
project Cooper's values
to both customer and co-workers.
Serves as patient's non-clinical navigator during discharge
Experience RequiredMinimum one year of recent registration or
billing experience working in a medical facility preferred.
-Proficiency in - patient registration, scheduling, medical
insurance pre-certifications, authorizations and referrals
preferred. -Epic experience preferred. -Excellent organizational,
written/verbal communication and teamwork skills. -Demonstrated
performance of excellent customer service skills.Education
RequirementsHigh School Diploma or equivalent required.
Keywords: Cooper University Health Care, Philadelphia , PATIENT SERVICES REP, Sales , Gloucester City, Pennsylvania
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