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Front Desk Agent

Company: PM Hotel Group
Location: Voorhees
Posted on: November 26, 2022

Job Description:

The Guest Service Agent is responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay.

*JOB DUTIES & RESPONSIBILITIES: *

* Greets, registers, and assigns rooms to guests.
* Handles confidential information, including guest records, with a high degree of integrity.
* Promptly and effectively deals with guest requests and complaints.
* Answers and routes calls as appropriate; takes guest messages with accuracy.
* Responsible for cash drawer contents and transactions during shift.
* Maintains accurate records including cash flows, registration cards, reservation cards, and property walks.
* Answers inquiries pertaining to hotel services, registration of guests, and travel directions.
* Offers and properly handles requests for wake-up calls.
* Records pertinent guest information in the pass on log.
* Assist in other processes as communicated.

Location: 1031 Voorhees Drive, Voorhees, NJ 08043

Job Types: Full-time, Part-time

Salary: $15.00 per hour

Schedule:

8 hour shift

* Holidays
* Weekend availability

Job Type: Full-time

Pay: $15.00 per hour

Schedule:
* 8 hour shift

Experience:
* Customer service: 1 year (Preferred)

Work Location: One location%58047475%

Keywords: PM Hotel Group, Philadelphia , Front Desk Agent, Sales , Voorhees, Pennsylvania

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