Xfinity Sales Professional
Posted on: June 25, 2022
Comcast brings together the best in media and technology. We
drive innovation to create the world's best entertainment and
online experiences. As a Fortune 50 leader, we set the pace in a
variety of innovative and fascinating businesses and create career
opportunities across a wide range of locations and disciplines. We
are at the forefront of change and move at an amazing pace, thanks
to our remarkable people, who bring cutting-edge products and
services to life for millions of customers every day. If you share
in our passion for teamwork, our vision to revolutionize industries
and our goal to lead the future in media and technology, we want
you to fast-forward your career at Comcast.
Job Summary Responsible for the promotion and sale of Xfinity
products and services including our Unbeatable Internet, TV &
Streaming Video, Xfinity Mobile, Xfinity Home, and Xfinity Voice.
This role focuses on meeting customers at their home and selling
Xfinity products face to face where customers reside. This might be
in a single-family home or a complex with multiple homes. It's
about learning your territory and becoming a customer-friendly
member of your local community. It's about building positive
relationships with your customers and property managers, mastering
your product knowledge, thereby, enabling you to provide a superior
product package that satisfies the customer's needs.
Demonstrates an expertise of Comcast's outstanding suite of
products (Xfinity Mobile, Unbeatable Internet, TV & Streaming
Video, Xfinity Home, and Xfinity Voice). Promotes and sells
offerings to individual customers by visiting them at their homes
in an assigned territory.
Continuously maintains a detailed knowledge of features, benefits,
product differences, pricing and campaigns in comparison with
Communicates and develops rapport with customers. Evaluates
individual customers' existing and potential product needs and
makes recommendations. Educates customers on Comcast products and
pricing models as well as competitive advantages over other service
Crafts turf management plans without assistance, applies
experience-based sales techniques, operates independently.
Shows confidence in selling ability. Displays proficient time
management and organizational skills.
Meets and exceeds sales goals as established by local market
leadership. Independently establishes and coordinates daily sales
activities. Generates business through established and approved
methods of lead generation. Implements effective sales closing
techniques to ensure product installation goals are achieved.
Demonstrates consistent success in residential canvassing sales
environment with emphasis on business to consumer sales.
Illustrates strong technical capability (computer knowledge,
billing systems, and databases).
Must meet the physical requirements of the job including, but not
limited to, the ability to walk and/or travel door-to-door for
considerable distances in all types of weather conditions.
Where applicable, acquire and maintain any credentials and/or
licenses vital to sell and/or design alarm systems as required by
Consistent exercise of independent judgment and discretion in
matters of significance.
Regular, consistent, and punctual attendance. Must be able to work
nights and weekends, variable schedule(s) and overtime as
Other duties and responsibilities as assigned.
Employees at all levels are encouraged to:
Understand our Operating Principles; make them the guidelines for
how you do your job
Always improving the customer experience - think and act in ways
that put our customers first, give them flawless digital options at
every touchpoint, and make them promoters of our products and
Know your stuff - be hardworking learners, users, and advocates of
our groundbreaking technology, products, and services, especially
our digital tools and experiences
Win as a team - make big things happen by working together and
Be an active part of the Net Promoter System - a way of working
that brings more employee and customer feedback into the company -
by joining huddles, making callbacks and helping us elevate
opportunities to do better for our customers
Strive for excellent results and drive growth
Respect and promote diversity and inclusiveness
Do what's right for each other, our customers, investors, and our
What are the BENEFITS of Comcast?
Car Allowance to assist with use of personal auto
Day 1 Medical/Dental/Vision Insurance
Discounted Services (must reside in the footprint)
Development and Advancement Opportunities
Employee Resource Groups
Many more benefits and perks!
This information was crafted to indicate the general nature and
level of work performed by employees in this role. It was not
crafted to contain or be interpreted as a comprehensive inventory
of all duties, responsibilities, and qualifications.
Comcast is an EOE/Veterans/Disabled/LGBT employer.
High School Diploma / GED
Relevant Work Experience
Base pay is one part of the Total Rewards that Comcast provides to
compensate and recognize employees for their work. Most sales
positions are eligible for a Commission under the terms of an
applicable plan, while most non-sales positions are eligible for a
Bonus. Additionally, Comcast provides best-in-class Benefits. We
believe that benefits should connect you to the support you need
when it matters most, and should help you care for those who matter
most. That's why we provide an array of options, expert guidance
and always-on tools, that are personalized to meet the needs of
your reality - to help support you physically, financially and
emotionally through the big milestones and in your everyday life.
Please visit the compensation and benefits summary on our careers
site for more details.
Keywords: Comcast, Philadelphia , Xfinity Sales Professional, Sales , Aston, Pennsylvania
Didn't find what you're looking for? Search again!