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Customer Service Representative

Company: CRS
Location: Philadelphia
Posted on: November 22, 2021

Job Description:

Customer Service Representative 77581/ 11679-1Client: Exelon CorporationDuration: 12 monthsLocation: 2301 Market St Philadelphia, PA 19101Overview: The CRS Group is currently looking for a Customer Service Representative for one of our clients in the Philadelphia area.Job Description:

  • Must be able to work a 10am - 7pm shift daily
  • Experience working in database is helpful
  • Knowledge of CIMS (Customer Information Management Systems) is highly preferred
  • Customer Service Experience
  • MS OfficeProvide business function support in various power delivery settings. High school diploma with minimum of 5 years experience in specific area of expertise. Familiarity with power companies a plus. Provide clerical and some administrative support. Utilize PC and mainframe applications, such as Microsoft Office, People Soft, Time, EERS, and PassPort proficiently. Develop customized reports provided by integrated systems, including Passport, PeopleSoft, Impromptu, etc, and MS Office applications. Use oral and written skills to present information.Job Type: ContractExperience:
    • CIMS (Customer Information Management Systems): 2 years (Required)
    • , People Soft, Time, EERS, and PassPort: 3 years (Required)
    • CSR: 5 years (Required)Education:
      • High school or equivalent (Required)

Keywords: CRS, Philadelphia , Customer Service Representative, Sales , Philadelphia, Pennsylvania

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