PhiladelphiaRecruiter Since 2001
the smart solution for Philadelphia jobs

Customer Service Representative- Philadelphia, PA -"21-5530

Company: Modivcare
Location: Elkins Park
Posted on: April 10, 2021

Job Description:

Are --you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!ModivCare is looking for optimistic and outgoing individuals to join the team as Customer Service Representatives (CSRs). In this role, you will play a key part in making a positive impact on members' lives by acting as a first point of contact for questions about our products and service offerings. As a CSR, you will work diligently to resolve member concerns while ensuring requests are processed in an accurate and timely manner. CSRs are given a structured protocol and scripts to document conversations in order to ensure consistency of scheduling, modifying, and canceling customer reservations. In this role, you will have the opportunity to speak with members on a daily basis and answer their transportation questions, all while helping support them in their journey towards positive health outcomes.If you are highly detail-oriented and thrive in a social atmosphere, we encourage you to apply. Take a step towards furthering your career by joining the ModivCare team!ESSENTIAL JOB FUNCTIONS

  • Receives and documents customer concerns while ensuring all relevant information is correct
  • Adheres to and ensures all company policies and procedures --
  • Maintains an acceptable attendance and tardiness record
  • Ensures accurate trip data input
  • Demonstrates personal commitment to producing high quality work
  • Refers unresolved customer grievances to designated department for further investigation and resolutionPOSITION QUALIFICATIONSEducation
    • High School Graduate or General Education Degree (GED)Skills & Experience
      • 6+ months contact center experience OR customer service experience with heavy phone volume and data entry preferred
      • Ability to read, write, and understand English fluently
      • Ability to accurately type 35wpm or more
      • Ability to answer a high volume of calls up to 100+ calls per dayWe value our team members and realize the importance of benefits for you and your family.ModivCare offers a comprehensive benefits package to include the following:
        • Medical, Dental, and Vision insurance
        • Employer Paid Basic Life Insurance and AD&D
        • Voluntary Life Insurance (Employee/Spouse/Child)
        • Health Care and Dependent Care Flexible Spending Accounts
        • Pre-Tax and Post --Tax Commuter and Parking Benefits
        • 401(k) Retirement Savings Plan with Company Match
        • Paid Time Off
        • Paid Parental Leave
        • Short-Term and Long-Term Disability
        • Tuition Reimbursement
        • Employee Discounts (retail, hotel, food, restaurants, car rental and much more!!)ModivCare is an equal opportunity employer. --PandoLogic. Keywords: Customer Service Representative, Location: Elkins Park, PA - 19027

Keywords: Modivcare, Philadelphia , Customer Service Representative- Philadelphia, PA -"21-5530, Sales , Elkins Park, Pennsylvania

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Sales Manager
Description: The most important aspects of a sales career are income potential and stability - Colonial Life has both. Bring your entrepreneurial spirit, sales ability and drive we'll provide the rest. br br (more...)
Company: Colonial Life
Location: Lancaster
Posted on: 04/18/2021

Licensed Medicare Insurance Agent - Now Hiring
Description: Considered the gold rush of insurance, Assurance, a Prudential company, is actively looking for independent health insurance agents WITH AHIP certification Residential Insurance License required (more...)
Company: ASSURANCE Independent Agents
Location: Harrisburg
Posted on: 04/18/2021

PA - Manager, Sales and Customer Experience
Description: Company Description Join the movement Pharmacann Inc., one of the nation's leading cannabis companies, is changing the way people view cannabis. Be a part of the team shaping the future of this booming (more...)
Company: PharmaCann Inc
Location: Lancaster
Posted on: 04/18/2021


Licensed Medicare Insurance Agent? Be your own boss with Assurance!
Description: Considered the gold rush of insurance, Assurance, a Prudential company, is actively looking for independent health insurance agents WITH AHIP certification Residential Insurance License required to (more...)
Company: ASSURANCE Independent Agents
Location: Harrisburg
Posted on: 04/18/2021

Real Estate Agent -- Entry-Level
Description: Job Description A Real Estate Agent plays an essential role in a real estate transaction. In this role, you will advocate for your clients by understanding their preferences, representing them when negotiating (more...)
Company: Berkshire Hathaway HomeServices Homesale Realty
Location: Harrisburg
Posted on: 04/18/2021

Licensed Medicare Insurance Agent - Part Time, Hiring Immediately
Description: Considered the gold rush of insurance, Assurance, a Prudential company, is actively looking for independent health insurance agents WITH AHIP certification Residential Insurance License required to (more...)
Company: ASSURANCE Independent Agents
Location: Harrisburg
Posted on: 04/18/2021

Licensed Medicare Insurance Agent - Commission Paid DAILY via Zelle
Description: Considered the gold rush of insurance, Assurance, a Prudential company, is actively looking for independent health insurance agents WITH AHIP certification Residential Insurance License required to (more...)
Company: ASSURANCE Independent Agents
Location: Harrisburg
Posted on: 04/18/2021

ASSURANCE Independent Agents: Licensed Medicare Insurance Agent - Commission Paid Daily Via Zelle
Description: Job DescriptionConsidered
Company: ASSURANCE Independent Agents
Location: Harrisburg
Posted on: 04/18/2021

Commission Insurance Sales Agent - Allstate
Description: Grow your career without limits. Are you a self-starter Become a commission-only Allstate Sales Agent and enjoy unlimited earning potential with no capital required.As an Allstate Sales Agent, you will (more...)
Company: Allstate
Location: Harrisburg
Posted on: 04/18/2021

The Home Depot: Customer Service/Sales
Description: Customer Service/Sales 387956322 Harrisburg, Pennsylvania, US, 17120 Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their (more...)
Company: The Home Depot
Location: Harrisburg
Posted on: 04/18/2021

Log In or Create An Account

Get the latest Pennsylvania jobs by following @recnetPA on Twitter!

Philadelphia RSS job feeds