Customer Service Representative- Philadelphia, PA -"21-5530
Company: Modivcare
Location: Elkins Park
Posted on: April 10, 2021
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Job Description:
Are --you passionate about making a difference in people's
lives? Do you enjoy working in a service-oriented industry? If so,
this opportunity may be the right fit for you!ModivCare is looking
for optimistic and outgoing individuals to join the team as
Customer Service Representatives (CSRs). In this role, you will
play a key part in making a positive impact on members' lives by
acting as a first point of contact for questions about our products
and service offerings. As a CSR, you will work diligently to
resolve member concerns while ensuring requests are processed in an
accurate and timely manner. CSRs are given a structured protocol
and scripts to document conversations in order to ensure
consistency of scheduling, modifying, and canceling customer
reservations. In this role, you will have the opportunity to speak
with members on a daily basis and answer their transportation
questions, all while helping support them in their journey towards
positive health outcomes.If you are highly detail-oriented and
thrive in a social atmosphere, we encourage you to apply. Take a
step towards furthering your career by joining the ModivCare
team!ESSENTIAL JOB FUNCTIONS
Keywords: Modivcare, Philadelphia , Customer Service Representative- Philadelphia, PA -"21-5530, Sales , Elkins Park, Pennsylvania
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