Manager Dock Operations

Company: Penske
Location: Reading
Posted on: May 23, 2025

Job Description:

Are you an energetic and team-oriented leader focused on commitment to customers, dedication to excellence, and innovation? Do you have a proven record of leadership excellence and a history of leading teams to consistently exceed established goals in dynamic operational environments? Do you have a demonstrated ability to develop forward-looking plans and turn those plans into successful execution? Do you have a proven ability to effectively manage financial resources? Penske Logistics is seeking a proven leader with relevant experience and skills to join our team of transportation and logistics professionals. The Manager of Dock Operations will facilitate standardization, drive continuous improvement, implement best practices, and lead operational initiatives across the shared auto cross-dock network while meeting our Penske goals and objectives. Position Summary: The Manager of Dock Operations will connect with local operations within the Dedicated Contract Carriage-Transportation (DCC) product line, Distribution Center Management-Warehouse (DCM) product line, material handling, IT, and DCC leadership; and enhance consistency with regard to efficiency, productivity, and customer service. This position contributes to the growth, retention, and profitability of customer accounts by increasing operational execution and efficiencies. Major Responsibilities: Facilitate Standard Operating Procedures, Standard Procurement Practices, and Standard branding and facilities for DCC Cross docks with alignment to DCM Product line. - Facilitate Standard Operating Procedures for Cross Docks - Identify and Coordinate procurement of proper Material Handling Equipment - Facilitate application of standard branding to current sites - Conduct routine assessments and audits of processes and facilities to ensure compliance - Standardize & Facilitate dock worker onboarding with support of operations and HR - Provide guidance on labor scheduling and design Support Cross dock Implementations, shutdowns, and special projects: - Ensure implementation of proper dock scanning process. - Support creation of site-specific operational signage and align with brand standardization. - Provide support on onboarding and implementation of new customers. - Provide Project Management as needed. Coordinate Support Services & Functional groups to drive continuous improvements. - Collaborate with DCM on new process improvements to support business requirements. - Collaborate with Safety to facilitate Practices & Standards strategy. - Facilitate & Support Lean Certification process with Support of PQS team. - Collaborate with IT on automation and data integrity strategy. Develop, monitor, and evaluate action plans for underperforming locations. (Financial and service level performance). - Conduct Time Studies and Evaluations of Processes - Coordinate Project Plan & Support Teams Qualifications: - 5+ years related functional experience in warehouse and/or supply chain required - 2+ years managerial or supervisory experience required - High School degree or equivalent required - Bachelor's Degree in Business, Finance, Engineering or related degree preferred - Proficiency with computers including Microsoft Outlook, Word, Excel, Access, PowerPoint required - Intermediate Excel and PowerPoint skills - Understand & facilitate standard operating procedures, process improvement methodologies - Good organization skills - Financial acumen - Ability to understand, interpret, and present analytics and metrics. - Ability to influence and understand customer needs, gather information, and make a recommendation - Executive presence and presentation skills - Full understanding of field operations - Collaboration skills required, must act as a liaison to multiple internal groups - Strong written/oral communication including the ability to present in front of others, and demonstrate active listening skills are required - Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required. Physical Requirements:

• The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
• While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Penske is an Equal Opportunity Employer. About Penske Logistics Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more. Job Function: Operations Administration Job Family: General Administration Address: 100 Kachel Boulevard Primary Location: US-PA-Reading Employer: Penske Logistics LLC Req ID: 2506016

Keywords: Penske, Philadelphia , Manager Dock Operations, Professions , Reading, Pennsylvania