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Service Technician

Company: Securitas Electronic Security
Location: Bensalem
Posted on: April 3, 2024

Job Description:

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge and technology power our connected ecosystem of health, safety and security solutions and services.
Our teams are responsible for providing service on SES products at customer sites. The position provides customer contact for all post-installation problems on security systems and equipment, as well as, special project work, when needed.Respond to trouble tickets to ensure application uptime and system performanceWork individually and as a team to diagnose and resolve application issuesExecute preventative maintenance tasks to maximize application availability and identify system faultsPerform routine configuration changes (user permissions, application configuration, etc.)Document all system modifications through a digital change control tracking systemProduce quality technical documentation describing the conceptual and quantitative facets of system deployment, intended for both a technical and non-technical audiencePerform pre-deployment end to end testing of all upgrades and major modificationsPerform on site installations of software upgrades and major modifications
Minimum Requirements High School diploma required or equivalentFamiliarity installing and troubleshooting low voltage equipmentStrong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarmsStrong working knowledge of Microsoft OfficeStrong written and verbal communications skillsWorking knowledge of network communications and IP addressingExcellent problem solving and analytical skillsExcellent time management skillsPositive attitude and strong work ethicCertifications in enterprise grade CCTV and Access Control systems a plus
Securitas offers comprehensive benefits including:Highly competitive salaryCompany training and industry leading certification programCompany VehicleCompany Cell PhoneMedical, Dental, Vision, and Life InsuranceCompany Paid Short Term and Long-Term Disability401K with 60% Match up to 6% of salaryPaid vacation, holiday and sick timeEducational AssistanceExceptional growth opportunitiesWide variety of employee discounts on travel, equipment, and more!
Securitas Electronic Security is an Affirmative Action/Equal Opportunity Employer.



Keywords: Securitas Electronic Security, Philadelphia , Service Technician, Professions , Bensalem, Pennsylvania

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