Senior Consultant (Strategy & Growth) - Remote

Company: UnitedHealth Group
Location: Philadelphia
Posted on: November 20, 2023

Job Description:

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. -
The Senior Consultant, Strategy & Growth works within a team and serves a key role in contributing to the engagement work product as well as project and business management within the delivery team. The Senior Consultant structures and conducts analysis and creates content for assigned workstreams largely independently and contributes to assisting more junior team members with their responsibilities. This role will lead client communications around own workstream and at times those of more junior team members and establish timelines for own work along with assisting junior team members with theirs, in accordance with overall project requirements. This role is a major contributor to team problem solving across full scope of each project. The Senior Consultant will proactively anticipate challenges and risks in both own area and those of junior staff, make sound adjustments/recommendations to address issues, and play an active role in improving business processes, knowledge management, etc. Additionally, the Senior Consultant will lead or participate in various practice development projects, thought leadership, and other accretive activities to the practice.
You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough and rewarding challenges.
Primary Responsibilities:

• 
  
• Structure approach/analysis for assigned workstream largely independently and contribute to assisting more junior team members with their responsibilities
  
• Lead client communications around own workstream and sometimes those of more junior team members
  
• Major contributor to team problem solving across full scope of project
  
• Able to structure and drive team problem solving sessions with assistance from Project Manager
  
• May serve as project lead for smaller and/or more narrowly scoped engagements, requiring leading 1-2 other junior team members
  
• Establish own timeline for own workstream and assist junior staff, in accordance with overall project requirements
  
• Demonstrate ability to conduct market and competitor assessments with limited oversight, develop growth strategies and strategic roadmaps with leadership's direction
  
• Demonstrate ability to contribute to hypothesis-based approaches and other standard strategic frameworks
  
• Demonstrates proficiency in developing strategic and actionable insights (including second order insights) as well as ability to drive both quantitative and qualitative data analysis -
  
• Able to demonstrate foundational fluency and knowledge of the healthcare industry, trends, business strategy, and consumer experience concepts
  
• Able to establish credibility and work with client key stakeholders to develop trusted relationships while ensuring timely and high-quality deliverables -
  
• Quickly become knowledgeable on Optum data sets and tools and enterprise assets and capabilities
  
• Maintain a comprehensive understanding of healthcare research, tools, and assets used by the practice to support client work
  
• Proactively anticipate challenges and risks in both own area and those of more junior staff and make sound adjustments/recommendations to address issues
  
• Communicates effectively and accurately in writing and verbally to prospects, members, and other team members -
  
• Lead or participate in various practice development projects in Strategy and other Optum Advisory practices - play active roles in improving business processes, knowledge management, etc. -
  
  You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
  One year of post-high school education can be substituted/is equivalent to one year of experience.
  Required Qualifications:
  
  • 
    
  • 2+ years of external client facing experience at a consulting firm (Big 3 / Big 4 / Big 6 / Boutique) -
    
  • 2+ years of experience utilizing formal industry strategy consulting frameworks
    
  • 2+ years of healthcare (Payer / Provider / Life Sciences experience)
    
  • Demonstrated ability to anticipate challenges and provide solutions
    
  • Experienced in Quantitative/Qualitative analysis and synthesis
    
  • Proficiency in MS Office Suite - Word, PowerPoint, Excel
    
  • Client relationship management experience
    
  • Project management experience
    
  • Ability to drill down to the root cause of issues and be creative in problem solving
    
  • Willingness and ability to travel domestically, up to 50%
    
    Preferred Qualifications:
    
    • 
      
    • 1+ years of consulting experience -
      
    • Experience with delivering strategy projects
      
    • Experience with building innovations in established or startup organizations -
      
    • Experience with Human centered design thinking and approaches
      
    • Consumer, sales, and/or marketing experience
      
    • Exposure to Voice of Consumer (VoC) research, effectiveness assessment, and design and measurement recommendations
      
    • Solid understanding of consumer engagement performance measures (e.g., NPS, STARS, CAHPS)
      
    • Possess analytical reasoning and solution-focus problem solving
      
    • Ability to participate in cross-functional teams
      
    • Experience working in and successfully navigating a matrixed environment
      
    • Ability to work independently with minimal supervision
      
      California, Colorado, Connecticut, Nevada, New Jersey, New York, Rhode Island, or Washington Residents Only: The salary range for California, Colorado, Connecticut, Nevada, New Jersey, New York, Rhode Island, or Washington residents is $85,000 to $167,300 per year. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
      *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
      At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. - - - - -Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. - - -UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. -

Keywords: UnitedHealth Group, Philadelphia , Senior Consultant (Strategy & Growth) - Remote, Professions , Philadelphia, Pennsylvania