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Holman Supply Chain Specialist

Company: Holman, Inc.
Location: Mount Laurel
Posted on: May 28, 2023

Job Description:

At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That's why we are listening, open to learning new things - about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It's The Holman Way.

At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of these programs (programs may vary by country or worker type):

  • Health Insurance
  • Dental Insurance
  • Life and Disability Insurance
  • Flexible Spending and Health Savings Accounts
  • Employee Assistance Program
  • Retirement Plan
  • Paid Time Off
  • Tuition Reimbursement

    Principal Purpose of Position:
    • Primarily supporting Holman Mobility, and its clients
    • Works with all areas of Holman Vehicle Supply Chain (Design, Acquisitions, Service, and Delivery) to ensure client expectations are exceeded.
    • Proactively identifies and communicates ways to improve the client's order to delivery experience.
    • Creates, analyzes and distributes custom supply chain status reports to internal and external stakeholders with a focus on identifying process improvements and proactive communication.
    • Monitors customer order cycle and status to ensure vendor commitments align with actual performance.
    • Proactively address delays and provide solutions as needed.
    • Communicate with manufacturers, dealers, body companies, and internal and external customers.
    • Oversees and coordinates the supply chain process to ensure client vehicles are delivered and licensed and in a timely manner.
    • Proactively solution delays when necessary.
    • Partner with Design team to gain client agreement on all upfit quotes and modifications prior to ordering.
    • Ensure upfitting is completed accurately and help troubleshoot issues that may delay delivery.
    • Accountable for monitoring and meeting expectations on Clients and internal SLA's.
    • Manage client's portfolio of vehicles and provide proactive solutions to fulfill clients' needs.
    • Proactively propose alternatives based on scheduling or supplier-related issues.
    • Perform all other duties and special projects as assigned.

      Education and/or Training:
      • Bachelor's degree or equivalent work experience required.
      • Additional education, certifications, or experience are a plus.
      • Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.)
      • Familiarity with office technology and equipment, including computers, fax machines, scanners, printers, phone systems, etc.
      • Familiarity with Business Objects or other business intelligence software is a plus, but not required.
        Relevant Work Experience:
        • 2-4 years' experience in administrative services or related fields.
          Fleet experience and/or Supply Chain knowledge is a plus, but not required.

          Planning/Organizing/Managerial Knowledge:
          • Proactive, organized approach to multitasking and prioritization
          • Effectively manages time and consistently meets deadlines with some guidance from manager
          • Demonstrates accuracy, thoroughness and effectiveness in work
          • Demonstrates attention to detail and commitment to doing quality work
          • Adjusts quickly to new or changing assignments, processes and people
          • Displays professionalism and remains composed when faced with challenges
          • Learns from experience; modifies behavior to be more effective
          • Recognizes one's own strengths and opportunities for growth
          • Uses existing procedures to solve routine or standard problems; applies some degree of judgement and discretion
          • Applies basic knowledge of theories, practices and procedures to complete assigned work
          • Decisions are guided by policies, procedures and business plan; receives some guidance and oversight from manager
            Communicating & Influencing Skills:
            • Strong verbal and written communication skills
            • Strong interpersonal and customer service skills
            • Ability to express information and ideas in a clear and organized manner
            • Gathers, clarifies, and applies information to provide timely and effective responses to the needs of both internal and external customers
            • Takes personal responsibility for customer satisfaction and loyalty
            • Works independently or with others within own area or department to achieve team goals
            • Offers support to other team members; follows through on commitments
            • Applies emotional intelligence in responses and reactions
            • Demonstrates consistency between words and actions
            • Listens openly and carefully to others' ideas and suggestions; respects opposing points of view
            • Consistently earns trust, loyalty and respect of others
            • Strong presentation skills.

              Holman is a global automotive leader that serves both commercial and consumer clients The Holman Way by always doing the right thing for our people, our customers, and the community since 1924. The Holman story began nearly a century ago as a single Ford dealership in New Jersey. Today, Holman, headquartered in Mount Laurel, New Jersey, is one of the largest family-owned automotive service organizations in North America with more than 6,500 employees across North America, the UK, and Germany.

              Holman delivers a unique range of automotive-centric services including industry-leading fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. Guided by its deeply rooted core values and principles, Holman is continuously Driving What's Right.

              Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

              This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Keywords: Holman, Inc., Philadelphia , Holman Supply Chain Specialist, Professions , Mount Laurel, Pennsylvania

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