Sr Manager, Contract Governance & Reporting
Company: CSL Plasma
Location: King Of Prussia
Posted on: August 7, 2022
Job DescriptionThe Contract Governance and Compliance position
is responsible for the implementation of contract strategy,
proposal development, with emphasis on governance and compliance
execution for the full portfolio of products marketed in the North
America region (United States market) in support of brand-specific
marketing strategies.Coordinates and manages the process flow of
customer contracts in all phases of creation, development, review,
approval, implementation & assessment. Provides updates to
corporate account management, HCS management & NACO senior
leadership related to contract performance with services provided,
purchase requirements, and logistics. Ensures tracking databases
are updated to provide summary information on potential and
existing contracts. Coordinates data, MSA, and other agreements as
necessary with all corporate accounts.Main Responsibilities:
- Contract Compliance - Responsible for managing the contract
quarterly/annual results to adhere to the contract requirements.
Develop a reporting process with the external customer that will
effectively communicate the contract requirements and contract
performance results. Interfaces with HCS Management, Finance,
Pricing, Government Reporting, Data Analytics & Marketing in the
implementation of the strategy and the coordination of the results.
Key customers include Group Purchasing Organizations (GPOs),
Specialty Pharmacies (SPs), Payors & PBMs, Distributors &
Integrated Delivery Networks (IDNs).
- Proposal Development - Responsible for the development of all
contract proposals across our customer network. Interfaces with CSL
Behring Corporate Accounts, Finance, Legal, Analytics and Senior
Regional Leadership teams to ensure alignment with regional goals
and objectives. Maintains external customer contact throughout the
proposal development and negotiation process.
- Governance & Compliance - Has accountability for ensuring full
compliance by customers and CSL to the contract terms and
conditions. Responsible for development and implementation of a
plan of action, involving cross-functional partners as needed, to
effectively and quickly address issues impacting performance
against contract terms. Regularly audits customer performance to
contract terms and addresses unsatisfactory audit findings. Works
closely with US Account Management team to ensure that contracts
are clearly communicated and fully understood.
- Be knowledgeable with the US healthcare systems/customer
requirements and align CSL Behring's financial contractual
arrangements with customer's deliverables/abilities.
- Contract Administration - Segments customer and
contract-specific metrics such as ROI, level of control, sales, and
membership. Ensures that metrics are routinely measured, evaluated
and reported to relevant stakeholders and are leveraged for
continuous process improvement. Regularly assesses brand and
contract strategies to ensure integration that maximizes CSL
- Responsible for creating and managing a set of contract
management programs and tools.
- Management of administrative aspects including appropriate
management of contract timing and term expiration
- Creation of payment schedules to guide adherence and facilitate
timely reporting to the US Government with respect to best-price
- Management of Payor contracts and administration of
terms/obligations of contract throughout the contract
- Be a subject matter expert for the business by working with IT
for contract system management, process implementation and future
- Provide support to Corporate Account Manager (CAM) team for
structured quarterly business reviews with appropriate CSL
- Maintain a tight working relationship with Customer Support,
finance & HCS management on customer-specific dynamics, including
purchasing history by product, inventory levels, shipping patterns
& other insights that lead to improved decision support.
- Provide oversight and subject matter expertise for contract
implications to Government reporting Best Price, CMS ASP, CMS AMP,
Federal Reporting, most favorable customer and 340b programs.
- Work with legal to review contract terms and conditions.
Validate the business requirements in a contract are aligned with
the company strategy and have been approved by the pricing
- Support the HCS function in development of contract offers
within approved pricing structures and where required develop
business case for pricing exceptions for review by Pricing
- Understand and model the financial impact (e.g., ROI) of
marketing programs, product strategies and company forecast/budgets
by collaboration with marketing, corporate finance team and pricing
- Bachelor degree in business/marketing or science discipline;
MBA a plus
- 7+ years relevant commercial operations experience Minimum of 5
years' experience in the pharmaceutical/healthcare environment, in
roles involving contracting, proposal development and/or
controller/finance management. Experience in account management
and/or managed markets highly desired
- Experience diagnosing and resolving complex issues
- Knowledge of relevant legal, compliance and regulatory
- Proficiency with Microsoft Office; Advanced skills in Excel,
PowerPoint required. Experience preferred with Model N, SAP,
Qliksense and TableauDifferent qualifications or responsibilities
may apply based on local legal and/or educational requirements.
Refer to local job documentation where applicable.#LI-JG2About
UsOur BenefitsWe encourage you to make your well-being a priority.
It's important and so are you. Learn more about how we care at
CSL.About CSL BehringCSL Behring is a global leader in developing
and delivering high-quality medicines that treat people with rare
and serious diseases. Our treatments offer promise for people in
more than 100 countries living with conditions in the immunology,
hematology, cardiovascular and metabolic, respiratory, and
transplant therapeutic areas. Learn more about CSL Behring.We want
CSL to reflect the world around usAs a global organisation with
employees in 35+ countries, CSL embraces diversity, equity and
inclusion. Learn more about Diversity, Equity & Inclusion at CSL.Do
work that matters at CSL Behring
Keywords: CSL Plasma, Philadelphia , Sr Manager, Contract Governance & Reporting, Professions , King Of Prussia, Pennsylvania
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