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Client Services/Handyman

Company: Spire Builders LLC
Location: Paoli
Posted on: May 16, 2022

Job Description:

Job Description Spire Builders LLC is currently seeking a self-motivated, energetic Client Services / Handyman for our Estate Care division. We are looking for a highly organized, detailed person with the ability to multitask. The applicant should be able to perform and manage multiple responsibilities in a busy work environment such as performing repairs while also managing sub-contractors. The applicant should be friendly and reliable with a strong customer services skills, work ethic, and motivated to solve problems. Interacting & reporting daily through our service management app (Service Fusion). We are looking for someone who is willing to advance by assuming new responsibilities that could include managing and coaching others. A company van is provided for travel between locations. Job Overview Spire Estate Care provides preventative, routine, emergency, and ad-hoc maintenance services for upscale homes. This includes management and coordination of specialty sub-contractors as well as internal handymen to complete services and repairs. The Client Services Representative/Handyman primary responsibilities are, performing inspections as well as proactive and reactive maintenance and repairs on all major systems of homes, and managing subcontractors performing proactive and reactive services. The CSR/Handyman is responsible for orderliness on site and ensuring the clients expectations are met. To ensure success you should complete projects safely on time, and never compromise on quality. Top candidates will have strong organization, customer service and troubleshooting skills, and will be pro-active and perform well under pressure. Responsibilities and Duties Perform basic maintenance tasks including cleaning dryer vents and sump pumps, cleaning up after subs contractors and managing maintenance repairs. Detect and report the need for major maintenance repairs. Respond to clients--- maintenance requests in a timely and professional manner per the schedule set by the Service Manager. Repair plumbing, electrical and safety systems. Maintain the cleanliness of inside and outside spaces where work is being performed. Provide clients with support and guidance on maintaining their equipment. Monitoring and ensuring on-site safety compliance, cleanliness and orderliness. Manage all on-site repair and maintenance activities Clock in/out of each job and daily. Complete Job Work Orders in real time with detailed summary and photos, to communicate updates to client every workday. Sourcing and Placing orders for materials and being responsible for equipment and materials on the truck. Confirm what work has been completed with the Service Manager Review and be familiar with the schedule and materials needed for each job posted in our Service Management System and ensure adherence to these. Work in a partnership role with the Service Manager to exceed the expectations of the clients Provide the Service Manager with the details needed to acquire bids, pricing and proposals from subcontractors and vendors for jobs. Manage and update equipment inventory for clients Review Two Week Look ahead with current schedule and ensure materials required for each job are ordered or in stock Track all expenses in Service Management System Follow communication protocols Manage any on-site Spire personnel Complete subcontractor evaluations and build subcontractor list Ensure quality standards are met Ensure Township codes and OSHA standards are followed Other duties as assigned Qualifications Minimum of 5 years Carpentry experience Ability to do carpentry, and minor plumbing and electrical repairs Excellent communication and interpersonal skills. Operate hand and power tools of all types Strong attention to detail and accuracy Strong analytical and organizational skills Ability to meet deadlines Self-motivating, able to assume responsibility and work autonomously in a professional manner Proficient with service management software. Proficient with taking and uploading digital photographs. Ability to lift 80 pounds Valid driver---s license Must have own tools Company Description Located in Paoli, PA, Spire Builders is a prestigious construction management firm that specializes in large scale custom homes, and renovations and property maintenance.

Keywords: Spire Builders LLC, Philadelphia , Client Services/Handyman, Professions , Paoli, Pennsylvania

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