Program Mgr. 3/Analyst, Program Management
Posted on: May 16, 2022
Comcast Business offers technology solutions ranging from
Ethernet, internet, and WiFi connectivity to voice, television, and
managed Enterprise solutions to power businesses of all sizes to
perform better. From small businesses to mid-market and large
Enterprise organizations, Comcast Business serves business
customers across the country. Powered by an advanced, Gig-speed
network and backed by 24/7 technical support, Comcast Business is
one of the largest contributors to the growth of Comcast Cable. The
organization is the nation's largest cable provider to small and
mid-size businesses and has emerged as a force in the Enterprise
market, recognized by leading industry associations as one of the
fastest growing provider of Ethernet services.
Job Summary Responsible for driving large-to-medium and/or
moderately complex, interdependent programs tailored towards
meeting the needs of small, mid-sized and large businesses in the
Comcast Business (CB) Secure Networking and Cybersecurity
(SN&C) Product Management & Strategy team.
Understands the scope of programs as defined by the business
requirements and budget process. Participates in key planning
milestones and acts as a guide for the core program team from
initiation through execution and completion.
Works to identify and obtain participation from required
cross-functional core team members, including matrixed project
managers, with guidance from Strategic Business Initiative or
Creates program plans and maintains program record. Works with the
core team to identify and schedule all the work required to fulfill
program scope, including identification and management of critical
Assists in the development and implementation of key goals,
objectives and success criteria for the program. Ensures proper
Supports the budget and resource forecasting exercise.
Identifies and analyzes risks and issues.
Tracks and manages the program schedule and task details included
in the program plan. Analyzes the actual performance against the
plan and makes adjustments consistent with plan objectives. Works
with Strategic Business Initiative to assist in action item
resolution and track completion. Ensures program milestones are
accomplished and ensures overall timelines are met. Documents all
major plan changes in scope, approach and date delivery.
Communicates updates on major milestones and keeps all stakeholders
informed of progress and issues. Manages proposed changes to
program parameters and works with Enterprise Program Management and
Program Managers to ensure appropriate processes and communications
Monitors and ensures quality of program deliverables. Works with
core team and key field resources to develop and monitor deployment
schedule, strategies and tools to support the implementation of
programs in the field through trials and controlled customer
Consistent exercise of independent judgment and discretion in
matters of significance.
Regular, consistent and punctual attendance. Must be able to work
nights and weekends, variable schedule(s) and overtime as
Other duties and responsibilities as assigned.
Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for
how you do your job.
Own the customer experience - think and act in ways that put our
customers first, give them seamless digital options at every
touchpoint, and make them promoters of our products and
Know your stuff - be enthusiastic learners, users and advocates of
our game-changing technology, products and services, especially our
digital tools and experiences.
Win as a team - make big things happen by working together and
being open to new ideas.
Be an active part of the Net Promoter System - a way of working
that brings more employee and customer feedback into the company -
by joining huddles, making call backs and helping us elevate
opportunities to do better for our customers.
Drive results and growth.
Respect and promote inclusion & diversity.
Do what's right for each other, our customers, investors and our
This information has been designed to indicate the general nature
and level of work performed by employees in this role. It is not
designed to contain or be interpreted as a comprehensive inventory
of all duties, responsibilities and qualifications.
Comcast is an EOE/Veterans/Disabled/LGBT employer.
While possessing the stated degree is preferred, Comcast also may
consider applicants who hold some combination of coursework and
experience, or who have extensive related professional
Relevant Work Experience
Base pay is one part of the Total Rewards that Comcast provides to
compensate and recognize employees for their work. Most sales
positions are eligible for a Commission under the terms of an
applicable plan, while most non-sales positions are eligible for a
Bonus. Additionally, Comcast provides best-in-class Benefits. We
believe that benefits should connect you to the support you need
when it matters most, and should help you care for those who matter
most. That's why we provide an array of options, expert guidance
and always-on tools, that are personalized to meet the needs of
your reality - to help support you physically, financially and
emotionally through the big milestones and in your everyday life.
Please visit the compensation and benefits summary on our careers
site for more details.
Keywords: Comcast, Philadelphia , Program Mgr. 3/Analyst, Program Management, Professions , Philadelphia, Pennsylvania
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