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Junior Travel Consultant - Philadelphia, PA

Company: FCM
Location: Philadelphia
Posted on: November 23, 2021

Job Description:

Job no: 510762Brand: FCMWork type: Full timeLocation: PennsylvaniaCategories: Corporate & Group Travel Junior Travel ConsultantHere at FCM, we're building a team of Corporate Travel Consultants from scratch, where the only experience you need is no experience. You'll be interactively learning new technology, chatting with our clients, and preparing and booking their business trips. You'll be on a team of entirely entry-level new hires that also spend all their free time looking for that perfect hotel or the best deal on a flight, and are turning their wanderlust into a thrilling career.We have a comprehensive training program where you will be introduced to all aspects of corporate travel. We look for those individuals who make it their mission to offer exceptional customer service to satisfy our business travelers needs. We encourage our Corporate Travel Agents to study the travel policies of our corporate accounts and develop a relationship with them so, essentially, when our valued business travelers have the need for business travel arrangements, they can be rest assured that their business travel needs are in the hands of a dedicated team of Corporate Travel professionals they trust and are on a first name basis with.This entry level role is the first step in working towards a career in corporate travel.What You Will Need:Skilled in usage of a computer and various software packagesPositive Attitude with a hunger for knowledgeCustomer Service drivenHigh attention to detailMust have the ability to effectively multi-taskCandidates should possess decisive and successful problem solving skills.Able to work under pressureGeography and international destination knowledge is a plusRecent grads are encouraged to apply!Job responsibilitiesUsage of Sabre GDSFacilitating FCM Mobile chatsUsage of city, airline, hotel and car rental codesProvide travel expertise to clientsProficient with Microsoft Office (Word, Excel, Powerpoint and Outlook)Strong organizational skillsBook and issue airline, hotel, car and other reservations through our GDS system, accurately and efficientlyCheck queues daily to ensure accuracyCommunicate effectively with other team members to solve problems and gather information.Excellent computer and typing skills, which includes the ability to navigate between programsAbility to identify a problem and see it through to resolution with minimal supervisionAbility to sit for extended periods of time without leaving work areaCritical thinkingWillingness to demonstrate professional conduct at all timesA typical schedule will include 40 hour work week with various shifts - flexibility is a MUST.Corporate Travel may be where your career begins, but certainly not where it ends.What FCTG USA can offer you:Strengths based cultureFun and flexible work environmentRelaxed dress attireGlobal career opportunities in a network of brands and businessesOngoing training and professional developmentIn-house travel planner to book discounted hotel & airNational/International Award NightsDiversity & Inclusion initiativesBenefits including vision, medical, and dental after one full month of employment401K programGenerous paid-time off policyFree and confidential access to our in-house financial advisor (401K, Stock Plan)Life Insurance, Short/Long-Term Disability, Employee Assistance Program, Health Advocate and MD LiveProud Corporate Social Responsibility platform through the Flight Centre Foundation and Brighter Futures program supporting nominated charities through Workplace Giving, Volunteering and Fundraising.#LI-REMOTEFCTG USA is an affirmative action-equal opportunity employer searching for talented people who have a desire Answer calls and emails within our SLA agreementLocation: Philadelphia, PAIf this sounds like the opportunity you have been waiting for and you would like to be part of our award winning culture then APPLY NOW.FCTG USA is an affirmative action-equal opportunity employer searching for talented people who have a desire to build a rewarding, fun, and exciting career with a company that loves to celebrate your success! Please contact if you need any assistance.

Keywords: FCM, Philadelphia , Junior Travel Consultant - Philadelphia, PA, Professions , Philadelphia, Pennsylvania

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