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Revenue Operations Analyst

Company: Concentra Analytics
Location: Philadelphia
Posted on: February 25, 2021

Job Description:

Revenue Operations AnalystPosition can be fully remote for anyone based in Eastern or Central Time Zones, our office is based in PhiladelphiaAbout ConcentraConcentra Analytics is a fast-growth SaaS company with award-winning software products, platforms and services that enable businesses to capture, manage, and analyze data to improve their operations and execute strategies more effectively. Our product Orgvue delivers a unique SaaS solution that brings together organizational data held in disparate systems, making it possible for enterprises to understand, design and deliver more effective and efficient workforce operating models.The Revenue Operations Analyst works with complex data sets to drive insights into our revenue organization. You will analyze business trends and help design, develop, create, and publish interactive and informative dashboards, reports, and insights.This is a new position that reports into our Head of Sales Operations.Primary Responsibilities* Develop insightful and interactive business intelligence reports (KPIs, operating metrics, business metrics, ad-hoc queries), dashboards, and scorecards to guide decision-makers in their efforts to increase overall sales productivity, unlock key insights, and to improve internal processes. * Develop and maintain dashboards to provide benchmarking and progress against key performance goals and initiatives for the sales team, and to enable visibility into metrics specifically designed to determine pipeline health, sales funnel conversion rates, competitor insights, and overall go-to-market performance. * Manage our semi-annual CSAT survey deployment and provide visibility into the data by telling a story that presents key insights and recommendations. * Track key performance indicators to enhance Sales leadership's understanding of the business and to improve decision-making to drive improvements for sales and revenue generation. * Standardize reporting and data management. * Ensure data integrity is maintained by auditing prospect and customer data for accuracy and making necessary adjustments as needed. * Implement and maintain predictive forecasting software in order to provide sales and finance the ability to anticipate outcomes and behaviors based on data. * Build, maintain, and support data integration between cross-functional systems used by sales, marketing, finance, implementation, channel partner and client services. * Work with Sales and Finance to analyze account segmentation data to enable sales to focus on the most viable targets, quantify upsell, cross-sell, prospect opportunity, and establish effective quota setting. * Analyze territories by assessing account quality and market potential to effectively structure and distribute territory assignments.QualificationsRequirements* Bachelor's degree in a Business related subject or equivalent experience* 3-5 years of experience in sales and marketing analytics or a related field* Data driven individual with a strong business acumen and focus on analytical problem solving, data manipulation and management skills* Ability to develop recommendations, form judgments, and make decisions based on existing available data* Ability to maintain high levels of accuracy, integrity, process consistency and documentation in planning, forecasting, and modeling approaches* Experience with using Salesforce & Gainsight required* Expert experience with Excel required* Able to effectively collaborate cross-functionally, partnering with stakeholders to drive business performance* Ability to manage multiple concurrent projects and drive projects to completion with minimal guidance* Ability to communicate with all levels of the organizationPreferred Qualifications* Experience with Hubspot, orgvue, Tableau, Clari and SQL queries Benefits* 5% matched 401k* 25 days paid vacation* Healthcare premiums 100% paid by employer for majority of plans including family, dental and vision* Annual discretionary bonus

Keywords: Concentra Analytics, Philadelphia , Revenue Operations Analyst, Professions , Philadelphia, Pennsylvania

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