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IT Business Analyst

Company: Pilot Freight Services
Location: Glen Mills
Posted on: September 17, 2020

Job Description:

IT Business Analyst

The Business Analyst, under the direction of the Director, Project Management Office, will work as a liaison among stakeholders in order to elicit, analyze, communicate and validate requirements for changes to business processes, policies and information systems for a major software implementation.

Essential Functions:

  • Utilizes industry best practices in the areas of data gathering, business process analysis and re-engineering, communications and change management.
  • Reviews, analyzes and evaluates business processes, systems, and user needs.
  • Develops and validates current business processes, understanding where those cross-impact other business areas, data, and systems.
  • Collect and analyze the project s business requirements and transfer the same knowledge to the development team.
  • Conducts stakeholder interviews at all levels of the organization gathering information to ascertain current business processes, risks and integration touch points.
  • Communicates data gathering findings and recommendations.
  • Understands business needs, including how data is used and managed across different functional areas to provide unified, consistent data solutions.
  • Participate in the planning and execution of QA/UAT testing of applications as needed.
  • Measure project performance using project management systems, tools, and techniques.
  • Other duties as assigned.

    • Excellent verbal and written communication skills including demonstrated ability to interact and communicate with all levels of an organization.
    • Analytical skills to critically evaluate the information gathered from multiple sources, reconcile conflict, decompose high-level information into details, abstract up from low-level information to a more general understanding, distinguish solution ideas from requirements, and to distinguish user requests from underlying needs.
    • Organizational skills to work with the vast array of information gathered during elicitation and analysis and to manage rapidly changing information.
    • Interpersonal skills to help negotiate priorities and to resolve conflicts among project stakeholders.
    • Technical skills to include the use of project management tools, database management and communication software.

      • Bachelor s Degree in Engineering, Computer Information Systems, Business Administrations or a related field. Master s Degree preferred.
      • Project Management Institute Certification is preferred.

        • Transportation and Logistics experience required.
        • Minimum of Five (5) plus years of business analysis experience working in a software development environment.
        • Knowledge of product management concepts and how enterprise software products are positioned and developed.
        • Experience with Software Implementation Projects is preferred.


          Bachelors or better in Business Administration or related field.

          Bachelors or better in Information Technology or related field.


          5 years: Transportation and Logistics Industry experience required.

Keywords: Pilot Freight Services, Philadelphia , IT Business Analyst, Professions , Glen Mills, Pennsylvania

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