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Help Desk Analyst I

Company: Robert Half
Location: King Of Prussia
Posted on: March 28, 2020

Job Description:

Description Robert Half Technology has an immediate need for a Help Desk Analyst. As a Help Desk Analyst, you must have a passion for solving problems in a dynamic and rapidly-changing work environment. Due to this Help Desk Analyst role being very visible within the company, you will have the opportunity to make a positive impact on the department and organization. This Help Desk Analyst role is located in the King of Prussia area and is a long-term temporary opportunity. What you get to do every single day - Independently investigate and implement solutions to technical issues - Offer IT support for operating systems, productivity software, and a variety of other applications used internally - Manage correspondences on technical help tickets submitted via phone, email, and walk-ups - Diagnose recurring technical issues and implement solutions to address the root of the problems Requirements - IT support ticketing system experience highly valued - Familiarity with basic networking concepts - Background in installing and configuring operating systems, networked and local printers, and business applications - Command of Active Directory - Solid understanding of Microsoft Windows 7 in an Active Directory environment - Strong problem-solving skills Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities - fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets. From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE's "Most Admired Companies" list every year since 1998. Download our mobile app to take your job search on the go! Contact your local Robert Half Technology office at 888.490.4429 or visit www.roberthalf.comjobstechnology to apply for this job now or find out more about other job opportunities. All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. 2020 Robert Half Technology. An Equal Opportunity Employer MFDisabilityVeterans. By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use httpswww.roberthalf.comterms-of-use .

Keywords: Robert Half, Philadelphia , Help Desk Analyst I, Professions , King Of Prussia, Pennsylvania

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