Company: Resources for Human Development
Posted on: January 17, 2020
The Outcomes Analyst will be part of the Clinical Outcomes and
Quality Improvement team, working under the Clinical Outcomes
Director and in conjunction with the other Outcomes Analysts,
Clinical Directors, and Regional Directors. The Outcomes Analyst
will support RHD s behavioral health programs in effectively
collecting, tracking and monitoring data to evaluate programmatic
outcomes and ensure programs are meeting funder data collection and
reporting requirements. The Outcomes Analyst is expected to provide
consultation, guidance and hands on teaching and support to
programs to ensure data is collected and used appropriately,
including within quality improvement initiatives and to demonstrate
performance to funders. The Outcomes Analyst is also expected to
assist with evaluating the implementation and outcomes of evidence
based practices, developing global measures across behavioral
health programs,and collecting and analyzing data and key
performance indicators. Furthermore, the Outcomes Analyst will work
to develop effective systems for collecting and reporting on these
indicators. Finally, the Outcomes Analyst will support the use of
the organization s electronic health record, including for tracking
program outcomes and using these data to inform programmatic design
and decision making.
**Please include both a resume and cover letter as part of your
Support Clinical Directors in evaluating current and new clinical
models, trainings, implementation of evidence-based practices and
other corporate-wide clinical initiatives.
Collaborate withRHD s electronic health record (EHR) development
team to recommend metrics forcollection within and across programs,
design forms and reports required formetric collection, train staff
on using report data to understand program performance and
participant outcomes, and analyze EHR data across programs to
inform RHD s delivery of services by program type. The Outcomes
Analyst may also support training new staff on using the EHR and
rolling out the EHR to new programs.
Serve as a leader in continuous quality improvement (CQI) efforts
within and across programs. Work closely with regional and
programmatic leadership to identify CQI areas of need by collecting
andanalyzing data and holding CQI sessions with programmatic
stakeholders. Make use of established CQI tools such as
thePlan-Do-Study-Act cycle and the 5 why s. Provide training and
technical assistance onCQI across RHD. Lead a group of CQI projects
aimed at achieving improved participant outcomes and programmatic
results as required by funders and for RHD s business development
Serve as asubject matter expert and provide training and technical
assistance to RHD leadership and program staff in areas including
data collection and analysis; process, outcome, and impact
evaluation; and use of data to understand RHD s work and tell our
story. Develop and conduct workshops and trainings for RHD staff to
better understand the core concepts involved in collecting,
analyzing, and using data as part of their work.
Collaborate with RHD s business development team in developing
Request for Proposal (RFP) responses, including delineating our
proposed theory of change and the metrics we will use to evaluate
stated outcomes. Keep current of trends in value based payment
within the behavioral health marketspace, including measures being
piloted or used by payers moving towards performance-based
Provide targeted, ad hoc data collection and analysis support to
behavioral health programs on an as needed basis. Work closely with
programs as support is provided to build their capacity in
understanding and working with programmatic outcomes moving
Collaborate with Quality Assurance (QA) staff to help move RHD s QA
efforts towards more data-driven processes. Support QA staff in
designing processes that make use of data across participants to
better understand the trends in quality impacting our delivery of
Develop dashboards and scorecards, as needed, with targeted metrics
that provide a summaryof program performance and participant
outcomes in given areas of work. Share these with RHD leadership
and programstaff to help provide a longitudinal view of our work
over time in specific areas. Lead meetings and work sessions to
review these tools and discuss what interventions we can target to
achieveimproved performance on specific metrics.
Take part in one or more research or evaluation projects in
collaboration with outside academic researchers. Conduct literature
reviews; conduct key informant interviews and focus groups; analyze
quantitative data from surveys and pre-post tests; and take part in
writing briefs, fact sheets, and possibly journal articles.
* Master s degree + 1 year work experience OR threeyears work
experience (or a combination of these) in Public Health,
HumanServices, Social Work, Psychology or other related field
* Master s degree + 1 year work experience OR three years work
experience (or a combination of these) in Public Health, Human
Services, Social Work, Psychology or other related field
* Excellent communication skills (written and oral) including
* Ability to manage multiple tasks or projects.
* Well-developed critical thinking and problem solving skills.
* Proficient in Word and Excel. Familiarity with one or more
statistical package (e.g. SPSS or R).
* Ability to travel independently throughout the community (must
possess valid Driver s License).
* Ability to work with a multi-disciplinary team and ability to
complete tasks in a self-directed environment.
Resources for Human Development is a national humanservices
nonprofit with the broadest possible service mission and
specializesin creating innovative, quality services that support
people of all abilitieswherever the need exists. Founded in 1970,
RHD supports more than 160 humanservice programs across the
country, serving tens of thousands of people everyyear with caring
and effective programs addressing intellectual and
developmentaldisabilities, behavioral health, homelessness,
addiction recovery and more.
**Please include both a resume and cover letter as part of your
Resources for Human Development is an equal opportunity employer.
All qualified applicants will receive consideration for employment
without regard to race, color, age, religion, gender, gender
identity, sexual orientation, national origin, genetic information,
veteran, or disability status.
Keywords: Resources for Human Development, Philadelphia , Outcomes Analyst, Professions , Philadelphia, Pennsylvania
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