Corporate Vice President - Group Insurance Communications

Company: New York Life Insurance Company
Location: Elkins Park
Posted on: November 3, 2025

Job Description:

We are seeking a Corporate Vice President, Group Insurance Communications. Reporting to the VP and head of Strategic Businesses Communications, this individual will be responsible for developing and executing comprehensive internal and external communications strategies for New York Lifes Group Insurance businesses, including Group Benefit Solutions (GBS); Group Membership Association Division (GMAD); and Institutional Life. This role will serve as a strategic communications partner to senior leadership while managing a direct report and coordinating with external PR agency support to deliver integrated communications programs that drive business objectives and enhance stakeholder engagement. What Youll Do: Lead communications planning and execution for both GBS and GMAD; provide some communications support for Institutional Life business. Craft compelling, consistent narratives that articulate the value proposition and competitive differentiation of Group Insurance businesses to internal and external audiences. Develop leadership communications including executive messaging, town halls, employee meetings, intranet content, and video communications that build understanding and alignment around business priorities. Partner with HR and business leaders to communicate organizational changes, policy updates, and strategic initiatives that impact Group Insurance teams and stakeholders. Develop and execute change communications strategies that help employees navigate transitions, embrace evolving business priorities, and understand new processes. Manage external communications initiatives including media relations and leadership social media to elevate the profile of GBS, GMAD and its leadership teams; partner with colleagues in Marketing to align on broader messaging and strategic approach. Collaborate with external PR agency partners to secure media coverage of the business, coordinate press activities, and manage external communications deliverables; develop and maintain relationships with key industry media relevant to Group Insurance markets. Support crisis communications and issues management as needed, working closely with Corporate Communications colleagues. Establish and track key performance indicators for communications initiatives, including intranet engagement metrics, employee survey results, and media coverage analysis; leverage data and feedback to continuously refine communications approaches and demonstrate business impact. Leverage – and stay current with – communications best practices and emerging technologies, including generative AI tools, to enhance team capabilities and content quality. What Youll Bring: 10 years of progressive corporate communications experience within Fortune 500 companies, with demonstrated expertise in financial services and/or insurance. Proven experience as a strategic communications advisor to senior executives, with ability to provide sound counsel and navigate complex organizational dynamics. Strong track record in change management communications, including supporting large-scale business transformations, organizational restructuring, or culture change initiatives. Demonstrated people management experience with ability to develop talent and lead high-performing teams. Expert-level writing, editing, and storytelling skills, with the ability to craft compelling narratives for diverse audiences. Experience managing both internal communications programs and media relations, with proven ability to balance competing priorities and stakeholder needs. Strong project management capabilities with experience coordinating multiple communications initiatives simultaneously in fast-paced environments. Collaborative leadership style with executive presence and ability to build trust and influence across organizational levels. Experience working with external agency partners and managing integrated communications programs. Strategic mindset with strong analytical skills and comfort using data to inform communications decisions and measure impact as well as working with AI and emerging digital tools for content development and communications automation. Bachelor’s degree in Communications, English, Journalism, Marketing, or related field required. Hybrid work environment: Office presence Tuesday through Thursday, with flexibility to work from home Mondays and Fridays. Pay Transparency Salary Range: $117,500-$180,000 Overtime eligible: Exempt Discretionary bonus eligible: Yes Sales bonus eligible: No Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program. Company Overview At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact. Our diverse business portfolio creates opportunities to make a difference across industries and communities—inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you’ll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress. As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what’s next, and your growth powers it. Our Benefits We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.

Keywords: New York Life Insurance Company, Philadelphia , Corporate Vice President - Group Insurance Communications, PR / Public Relations , Elkins Park, Pennsylvania