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Surveillance Officer

Company: SugarHouse Casino
Location: Philadelphia
Posted on: January 11, 2018

Job Description:

Summary: Operates electronic surveillance equipment andobserves patrons and employees participating in gambling activities to detect infractions of house rules and gaming regulations.

Guest Service Expectations:


  • Smile and make eye contact
  • Welcome with a warm greeting
  • Energetic and enthusiastic service
  • Entertain with hospitality
  • Thank and appreciate the business


    Essential Job Functions:


    • Performs electronic and visual surveillance of slot floor, casino cage, count rooms and other areas designated for surveillance.
    • Identifies persons engaged in cheating, theft, embezzlement and other illegal activities or activities inconsistent with established gaming procedures and or regulations.
    • Proactively keeps up to date with any known cheats and undesirables to keep them off property.
    • Know the procedures of all other departments involved in the handling of company assets and ensure these procedures are adhered to.
    • Complete all reports in a timely fashion with accuracy and professionalism.
    • Testify in court as required
    • Notifies shift managers according to established standards of suspicious or illegal activities.
    • Cooperates with regulatory personnel and agencies as directed.
    • All other duties as assigned.


      Qualifications:


      • High school diploma or general education degree (GED)
      • Two to four years related experience; or equivalent combination of education and experience.
      • Knowledge of electronic surveillance systems software preferred
      • Good computer skills preferred.
      • Good computer skills required.
      • Good verbal and writing skills.
      • Must be able to work in pressure situations and be self motivated.
      • Must possess sound and mature judgment.
      • Available to work flexible shifts, weekends and holidays.
      • Ability to obtain and maintain all necessary licensing.
      • Prior dealing experience preferred
      • Must be 21 years of age or older.


        Physical and Mental Demands:


        • Regularly required to see, talk and hear; use hands to finger, handle, or feel.
        • Able to interact with others while maintaining a positive and courteous demeanor.

          Keywords: SugarHouse Casino, Philadelphia, Surveillance Officer, Other, Philadelphia, Pennsylvania

          Click here to apply!

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