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Bilingual Customer Service Representative - Spanish/English - (Philade

Company: Logisticare
Location: Philadelphia
Posted on: January 9, 2018

Job Description:

Bilingual Customer Service Representative - Spanish/English - (Philade Job Description:We have full time openings for Bilingual (Spanish and English) Customer Service Representatives (CSRs) to work various shifts. Qualified candidates must be available to work holidays and occasional weekend work may be required. Primary job duties of the CSR include providing superior customer service to clients, efficient and accurate entering of all customer service requests into LogistiCare's data management system, performing all gate keeping functions related to trip authorization, documenting and resolving complaints and issues. Requirements: Education: Qualified candidates must have a High School Diploma or GED Experience: Prior in-bound call center experience and/or prior customer service experience with heavy phone volume and data entry required Skills: MUST BE ABLE TO SPEAK SPANISH AND ENGLISH (bilingual) PROFICIENTLY Excellent customer service and phone skills Strong verbal communications, problem solving, time management and organizational skills Ability to accurately type 35 corrected words per minute, and ability to work independently or with a team a mus Competencies: Communication, Oral - Ability to communicate effectively with others using the spoken word Communication, Written - Ability to communicate in writing clearly and concisely Customer Oriented - Ability to take care of the customers' needs while following company procedures Interpersonal - Ability to get along well with a variety of personalities and individuals Reliability - The trait of being dependable and trustwort Environmental and Working Conditions: Entire work time is conducted in an office setting" "LogistiCare is an Equal Opportunity Employer." Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Keywords: Logisticare, Philadelphia, Bilingual Customer Service Representative - Spanish/English - (Philade, Other, Philadelphia, Pennsylvania

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