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InStore Personal Banker

Company: Citizens Bank
Location: Brookhaven
Posted on: December 6, 2017

Job Description:

Description
You might be asking yourself, ---What exactly is an InStore Universal Banker?--- We partner with top regional grocery store chains throughout our footprint to place bank branches right inside their store. As an InStore Universal Banker, you are at the forefront of delivering an exceptional banking experience to our customers as part of a convenient InStore branch team.
InStore Universal Bankers value strong relationships and find great satisfaction in helping others while offering sound advice. The dynamic and high-traffic environment of the InStore branch provides maximum opportunity for customer-centric, motivated and confident advisors like you to connect with customers and build a pipeline of new business for Employer. You---ll make the most of every opportunity to be successful as a self-starter and ---people person---.
A Day in the Life of an InStore Universal Banker

  • Engage with InStore customers to build and deepen relationships by uncovering financial needs and recommending appropriate banking products, services and solutions--
  • Identify new banking customers; grow relationships with existing customers through social interactions within the store along with outbound calls
  • Open new accounts and assist with teller transactions as needed
  • Comply with all policies, procedures and regulatory banking requirements
  • Resolve customer service issues; support banking convenience for customers by sharing and setting up self-service options
  • Partner with your InStore branch team and specialists to connect customers to experts who can help with specialized financial needs
  • Adapt, as needed, to meet the ever-changing financial needs of our customers and the communities where we do business
  • Bring a positive energy and confidence to Employer and its customers every day
  • Present a professional appearance as the face of CitizensWhat can we offer you?
    • Strong recognition and incentive programs based on your achievements
    • Training, strategies and tools to support your personal growth and the development of strong customer relationships
    • Career growth opportunities in Retail, Business Banking or Wealth Management, including, but not limited to, Small Business Relationship Banker, Licensed Relationship Banker and Branch Manager based on success in this front-line role
    • Collaborative workforce committed to supporting your ideas and feedback and accelerating your potential
    • Team atmosphere of diverse professionals committed to making an impact as an organization
    • Opportunities to volunteer and give back to our local communities
    • Exceptional benefits such as Medical & Dental, along with a 401K with corporate matchQualifications
      What qualifications are we looking
      for?
      • High School degree or GED required
      • Minimum of 1 year cash handling
        experience strongly preferred
      • 2 years of sales and customer
        service experience
      • Strong listening and customer
        service skills
      • Ability
        to effectively ask questions and identify needs to enhance the customer
        relationship
      • Commitment to building relationships
        through phone engagements
      • Ability
        to problem solve and provide solutions to customer issues
      • Ability
        to strengthen relationships with teammates, business
        partners and specialists through collaboration
      • Self-motivated,
        confident, and ability to multitask effectively
      • Ability
        to work InStore branch hours, which include weekends and evenings
      • If
        selected, candidates must meet and comply with all requirements set forth in
        the SAFE Act, including, but not limited to successful completion of the
        required background checks and obtaining a Unique Identifier from the Nationwide Mortgage Licensing System (NMLS).Hours and Work Schedule
        Hours per Week:--40

        Work Schedule: Varies based on branch schedule and needs, Monday through Sunday
        Be
        a great Citizen.

        Join us today.
        Join
        us as an InStore Universal Banker and use your outstanding people skills to
        help shape our customer banking experience and drive your career potential at
        Employer.
        Why Work with UsAt Citizens, you---ll find
        a customer-centric culture built around helping our customers and giving back
        to our local communities. When you join our team, you are part of a supportive
        and collaborative workforce, with access to training and tools to accelerate
        your potential and maximize your career growth.Equal
        Employment Opportunity--
        It is the
        policy of Employer and Citizens Securities, Inc. to provide equal
        employment and advancement opportunities to all colleagues and applicants for
        employment without regard to race, color, ethnicity, religion, gender,
        pregnancy/childbirth, age, national origin, sexual orientation, gender identity
        or expression, disability or perceived disability, genetic information,
        citizenship, veteran or military status, marital or domestic partner status, or
        any other category protected by federal, state and/or local laws.
        Equal
        Opportunity & Affirmative Action Employer Disabled/Veteran
        Employer is a brand name of
        Employer, N.A. and each of its respective subsidiaries, and Employer
        of Pennsylvania.

        Keywords: Citizens Bank, Philadelphia, InStore Personal Banker, Other, Brookhaven, Pennsylvania

        Click here to apply!

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