PhiladelphiaRecruiter
the smart solution for Philadelphia jobs

Enrollment Counselor

Company: Drexel University Online
Location: Philadelphia
Posted on: December 4, 2017

Job Description:

Job DescriptionDrexel University Online is seeking enrollment counselors, for its Philadelphia based operations, to join an innovative team dedicated to providing outstanding customer service to prospective students interested in attending a comprehensive global research university ranked among the top 100 in the nation. Enrollment Counselors assist applicants and newly admitted students as they begin their academic journey at Drexel University. The ideal candidate will able to communicate with a diverse population of new and returning students in regards to admissibility and program requirements, online learning, and successful degree completion. By providing timely, comprehensive and personalized service, enrollment counselors ensure a world-class experience for online students.

This is an excellent opportunity for an individual looking to be a part of a world-class comprehensive global research university ranked among the top 100 in the nation.

Essential Functions:

  • Initiating and responding to a high volume of inbound and outbound inquiries from a diverse pool of newly applied and admitted students
  • Communicate with newly applied and admitted students via telephone, email and in-person to assist them in making informed decisions by providing timely and accurate information;
  • Provide courteous service to prospective and new students inquiring about the university, its academic programs, admissions requirements, policies, payment options and procedures;
  • Ensure a positive customer experience by being available, courteous, knowledgeable and responsive to new student needs and wants;
  • Scheduling and meeting with prospective students in order to provide a comprehensive overview of the Drexel value proposition and the benefits of a world class education;
  • Developing relationships with new students by utilizing the CRM to record all interactions and customizing condition-based outreach;
  • Effectively utilize the customer relationship management platform to adhere to established best-practice business processes that provide relevant information to newly admitted students throughout the discovery and decision making phase;
  • Evening and weekend hours and possible holidays may be requiredQualifications:
    • BA/BS degree required from an accredited institution of higher learning and one year experience providing quality customer service;
    • outstanding interpersonal, oral, and written communication skills;
    • excellent organizational and time management skills;
    • ability to prioritize and manage multiple tasks in a high volume/high interaction environment;
    • Preferred experience: previous advising/higher education; customer relationship management (CRM), service center environment, previous experience with student recruitment and/or outreach a plus.Company DescriptionDrexel University is a comprehensive global research university ranked among the top 100 in the nation. One of Philadelphia's top 10 employers, Drexel has a vibrant community of students, faculty and professional staff, and encourages the richness diversity brings to the workplace. Like its students, Drexel's employees are known for being passionate, entrepreneurial and innovative.Drexel University Online is a wholly-owned non-profit subsidiary of Drexel University, specializing in innovative, Internet-based distance education programs for working professionals in the US and abroad. A pioneer in online education, Drexel has offered programs online since 1996. We offer employees a career-focused and highly professional environment where they can learn, grow and be challenged from their first day with the University.

      Keywords: Drexel University Online, Philadelphia, Enrollment Counselor, Other, Philadelphia, Pennsylvania

      Click here to apply!

      Didn't find what you're looking for? Search again!


      I'm looking for
      in category
      within


Other Other Jobs


Procurement Specialist
Description: Procurement Specialist Job Description Procurement Specialist Job - Large Manufacturer, Designer and Assembler of small gas turbine engines
Company: Confidential
Location: Baltimore
Posted on: 12/11/2017

Paint - Store Seasonal Employee
Description: Job Description: br Position Description br Responsible for assisting customers with all of their shopping needs including assisting customers in the selection, demonstration, preparation and (more...)
Company: Lowe's
Location: Havertown
Posted on: 12/11/2017

Security Guard - Entry Level Welcome
Description: Job DescriptionStart a career as a security guard A lot of companies NOW HIRING - START RIGHT AWAY - NO EXPERIENCE OR TRAINING REQUIRED We will provide the training for you - ENTRY LEVEL OR WITH EXPERIENCE (more...)
Company: New Jersey Firearms Academy, Inc.
Location: Jersey City
Posted on: 12/11/2017


Work At Home Opportunity/ FT-PT
Description: We are offering an exciting opportunity for a home office Customer Care Representative. Our Representatives play an important role in the services that we provide and
Company: Freedom For Everyone
Location: New Rochelle
Posted on: 12/11/2017

Target Optical - Part Time Optical Team Member - King of Prussia
Description: Requisition ID: 50467 Store : 002955 Target Optical Position:Part-Time Target Optical, King of Prussia - Part Time Optical Team Member At Target Optical, we help people see and look great - and have (more...)
Company: Luxottica Group
Location: King Of Prussia
Posted on: 12/11/2017

Reps Needed - F/T - P/T
Description: Be part of a Health Benefit Discount company and assist people to save on their Healthcare needs Interview
Company: WMEnterprise
Location: Elizabeth
Posted on: 12/11/2017

INTERVIEWING THIS WEEK - WORK AT HOME
Description: Nationally recognized 25 year old health benefits Company with an A BBB rating is expanding We are now actively seeking dependable, self-driven, dedicated home
Company: Ameriplan
Location: Yonkers
Posted on: 12/11/2017

Special Event Security Officer
Description: Job Description About: OPS Security GroupJob Responsibilities ul li Observes and reports activities and incidents in clients sites to create secure environment li Preserves order and acts to enforce (more...)
Company: OPS Security Group
Location: Philadelphia
Posted on: 12/11/2017

Now interviewing - Work from home
Description: Our company is in need of a vibrant, enthusiastic and positive individuals with great people skills. We are
Company: discount healthcare company
Location: Paterson
Posted on: 12/11/2017

Portuguese-Bilingual Customer Service Representative - Queens
Description: If you love providing world-class customer service, interacting with diverse customers, and are looking for a fulfilling career with immense opportunity, look no further DISHs 11 U.S.-based Customer (more...)
Company: DISH
Location: Brooklyn
Posted on: 12/11/2017

Log In or Create An Account

Username:
Password:
 

Forgot password?


Find us on Facebook

Find us on LinkedIn

Get the latest Pennsylvania jobs by following @recnetPA on Twitter!

Philadelphia RSS job feeds