Residences-Porter - The Ritz-Carlton, Philadelphia(140023CX)
Location: Philadelphia
Posted on: September 30, 2024
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Job Description:
Residences-Porter
We make stories like this possible every day. Whether we?re helping
a budding chef create a favorite meal, or an anxious dad find a
camera full of memories, we?re proud to welcome our guests to a
home away from home. Because at The Ritz-Carlton, we never forget
that we are creating guests for life.
The Ritz-Carlton, Philadelphia, located at Ten Avenue of the Arts,
Philadelphia, PA, 19102 currently has the following
opportunity:
Residences-Porter (140023CX): Supply guests/residents with
directions and information regarding property amenities, services,
and hours of operation, and local areas of interest and activities.
Contact appropriate individual or department (e.g., Bellperson,
Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as
necessary to resolve guest call, request, or problem. Follow up
with guests to ensure their requests or problems have been met to
their satisfaction. Receive, record, and relay messages accurately,
completely, and legibly. Notify Loss Prevention/Security of any
guest reports of theft.
Follow all company and safety and security policies and procedures;
report accidents, injuries, and unsafe work conditions to manager.
Ensure uniform and personal appearance are clean and professional;
maintain confidentiality of proprietary information; protect
company assets. Welcome and acknowledge all guests according to
company standards; anticipate and address guests' service needs;
assist individuals with disabilities; thank guests with genuine
appreciation. Speak with others using clear and professional
language; answer telephones using appropriate etiquette. Develop
and maintain positive working relationships with others; support
team to reach common goals; listen and respond appropriately to the
concerns of other employees. Ensure adherence to quality
expectations and standards. Read and visually verify information in
a variety of formats (e.g., small print). Enter and locate
work-related information using computers and/or point of sale
systems. Stand, sit, or walk for an extended period of time or for
an entire work shift. Move, lift, carry, push, pull, and place
objects weighing less than or equal to 10 pounds without
assistance. Perform other reasonable job duties as requested by
Supervisors.
We invite you to learn more about this position and apply at:
https://marriott.taleo.net/careersection/7/jobdetail.ftl?job=140023CX
Connect with us on social media to keep up to date on The
Ritz-Carlton news, learn more about our culture, and engage with
the Careers team on Facebook.
www.facebook.com/marriottjobsandcareers
http://www.linkedin.com/company/ritz-carlton
Join The Ritz-Carlton Ladies and Gentlemen. The Art and Soul of
Hospitality.
The Ritz-Carlton is an equal opportunity employer committed to
hiring a diverse workforce and sustaining an inclusive culture. The
Ritz-Carlton does not discriminate on the basis of disability,
veteran status or any other basis protected under federal, state or
local laws.
Keywords: , Philadelphia , Residences-Porter - The Ritz-Carlton, Philadelphia(140023CX), Other , Philadelphia, Pennsylvania
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