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Medicare Member Engagement Specialist

Company: VirtualVocations
Location: Philadelphia
Posted on: February 9, 2024

Job Description:

A company is looking for a Medicare Member Engagement Specialist (Inbound) for a remote position.

Key Responsibilities:

Take inbound calls from members, providers, and brokers, and make outbound calls as needed
Deliver high-level customer service and help solve issues and deescalate conflicts
Participate in member engagement work groups and provide personal assistance to new Medicare members

Required Qualifications:

Medicare knowledge or understanding of health insurance
Medical knowledge or background
Experience in customer service, consumer advocacy, or healthcare systems
Basic understanding of managed healthcare systems and Medicare
High school diploma required, associate's or bachelor's degree preferred

Keywords: VirtualVocations, Philadelphia , Medicare Member Engagement Specialist, Other , Philadelphia, Pennsylvania

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