Head Server (Captain) Non-Exempt - Cescaphe Limited - Philadelphia, PA, 19123 chevron_right

Company: Cescaphe Event Group
Location: Philadelphia
Posted on: May 28, 2023

Job Description:

Job Details
Level: - - -Experienced
Job Location: - - -Cescaphe Limited - Philadelphia, PA
Position Type: - - -Non-Exempt
Education Level: - - -High School Diploma or GED
Salary Range: - - -$18.00 Hourly
Travel Percentage: - - -None
Job Shift: - - -Evenings/Weekends

DescriptionThe Head Server is responsible for directly supervising employees in the FOH Service Staff and carrying out supervisory responsibilities in accordance with Cescaphe Event Group's policies and procedures, ensuring that the FOH staff provides positive customer experiences. Head Server responsibilities also include assisting in training employees, planning, assigning, and directing work to direct reports, appraising performance of direct reports, disciplining employees, and addressing complaints and resolving problems of both staff and guests. Each team member is expected to assist when and where necessary during an event to ensure flawless execution. The Head Server will be expected to perform other duties as assigned to meet business needs.Qualifications

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• Associates Degree from a 2 year college or High School Diploma or General Education Degree (GED) with at least 2 years related experience
  
• Minimum 2 years related experience and/or training
  
• Minimum of 21 years of age
  
• RAMP Certificate (or obtain within 7 days of hire)
  
• Possess exceptional people skills and comfortable interacting in social situations
  
• Able to communicate and understand English
  
• Have excellent verbal skills, including proper grammar and writing skills
  
• Able to work in a standing position for long periods of time (up to 10 hours)
  

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