Patient Engagement Specialist - Remote

Company: Finpay LLC
Location: King Of Prussia
Posted on: March 19, 2023

Job Description:

Description:
Summary:
FinPay, LLC, one of Technical.ly Philly's top 10 exciting startups, is a Patient Financial Management company looking for a Patient Engagement Specialist. We are seeking an individual that is self-motivated, enjoys a fast paced environment, and will thrive working in a Start-Up environment with a strong culture. Come join the team that is solving the affordability crisis in healthcare.

Reports to: Team Leads of Patient Engagement and Vice President of Operations

Key Responsibilities

• 
  
• Navigate patients through the education of their Health Insurance policy as well as payment arrangements prior to care.
  
• Listen attentively to the patient's needs.
  
• Maintain a strong attention to detail and hold personal accountability for Document Signing on all Payment Plans.
  
• Provide accurate and thorough file notes within the company portal system.
  
• Maintain the confidentiality of patient data in accordance with HIPAA laws and regulations.
  
• Provide open feedback and ideas on process improvement.
  
• Uphold Company Core Values.
  
• Utilize FinPay training knowledge to routinely ensure quality assurance standards.
  
• Must be able to work independently and as part of a team.
  
  
  Requirements:
  
  
  • 
    
  • Bachelor's Degree or relevant experience preferred.
    
  • Must have Customer Service experience.
    
  • Health Insurance background is preferred.
    
  • Experience processing transactions.
    
  • Knowledge of Microsoft and/or Google systems.
    
  • Ability to adapt to change.
    
  • Ability to build strong working relationships with both Clients and Patients.
    
  • Hold effective communication skills via both phone and email.
    
  • Must be available on evenings and weekends to provide a flexible work schedule
    
    
    Location: Remote, King of Prussia PA Area
    Compensation: $40,000-$45,000
    Status: Full Time, Salaried
    Benefits Include: Paid Time Off, 401(k), Medical, Dental and Vision Coverage plus a Flexible Spending Account
    
    
    
    
    PI208146185

Keywords: Finpay LLC, Philadelphia , Patient Engagement Specialist - Remote, Other , King Of Prussia, Pennsylvania