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Adoption Coordinator

Company: Kitty Cottage Adoption Center
Location: Norristown
Posted on: November 26, 2022

Job Description:

*Position Summary*

The Cat Adoption Coordinator is responsible for organizing the flow of cats through the shelter from their point of intake to adoption. They are responsible for overseeing all daily care, maintaining accuracy of information, and advertising cats for adoption. They will also assist in other areas of shelter operations as needed. This position requires a hard-working team-player with an open and friendly attitude and the ability to perform well with the puble.

*Cat Care/General*

- Oversee and ensure proper feeding, cleaning, and care of all cats in the shelter.

- Work closely with Assitant Manager on all policies and procedures as related to cat program

- Ensure a clean and healthy environment in all cat housing areas; provide guidance and support for Animal Care/Adoption Specialists and volunteers as required.

- Responsible for providing and ensuring every cat's behavioral/emotional needs are met to the best of organization's ability though individualized enrichment plans, behavior modification plans, and recommendations for foster placement to ensure reduced length of stay and appropriate care.

- Monitor the health of the cats on an ongoing basis and report any concerns to the Shelter Director.

- Ensure resident cats receive any daily medications as directed by the Shelter Director (DO).

- Occasionally acts as Supervising Coordinator (senior staff member on duty) as assigned in absence of SD or other senior team members

- Other duties as assigned by management

*Cat Adoptions/Promotions*

- Responsible for creation of draft social media posts highlighting adoptable cats on a regular basis

- Participate in local TV/radio promotional activity regarding adoptable/soon to be adoptable cats upon request

- Facilitate adoption process in accordance with current policies and procedures; interact with adopters and support Animal Care/Adoption Specialists though cat adoptions as needed

- Take high-quality photos and video clips of shelter cats and upload to shared-drive database in timely manner for use in adoption profiles and marketing/fundraising materials

- Write cat adoption profiles and ensure all relevant medical and behavioral info is present and accurate prior to posting cats up for adoption.

- Ensure timely follow up with all cat adopters via email or phone

- Steward relationships with adopters as appropriate, reporting relevant developments and information to other departments as appropriate


- Two years of volunteer or work experience with animals preferred.

- Two years of volunteer or work experience with the public in a customer-facing position preferred.

- Bilingual in English/Spanish is a plus

- Practices humane and compassionate treatment of animals and people at all times.

- Promotes the safety of animals, other staff, and shelter visitors as a top priority.

- Knowledgeable about general cat behavior.

- Willingness and ability to learn more about cat behavior, common issues and ways to address them in order to create good adoption matches and promote pet retention.

- Strong interpersonal skills; The ideal person for this job would be personable, patient, professional, and able to get along well with a variety of people.

- Exercises maturity and good judgment; remains calm in stressful situations and when dealing with the public, staff and volunteers.

- Detail oriented. Able to prioritize and perform duties efficiently and effectively with appropriate independence

- Communicates issues, concerns, ideas, and good news clearly and effectively with appropriate personnel

- Efficient computer skills; able to maintain and use a variety of applications for recordkeeping

- Experience in animal behavior, health, handling, & care in a shelter environment preferred

- Comfortable and able to work with animals of unknown disposition and those who may exhibit medical issues/aggressive tendencies and/or other problems

- Must be at least 18 years of age and have valid driver's license.

*Working Conditions*

Work is performed in an animal shelter that operates seven days per week with exposure to animals, including some with questionable health and temperament concerns. The person in this position needs to regularly move about the shelter. Regularly operates a computer and other office equipment . Constantly communicates with clients, staff members and volunteers who have inquiries and must be able to exchange accurate information in these situations. Must be able to climb stairs and lift at least 25lbs

*Equal Employment Opportunity*

Kitty Cottage Adoption Center provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to race, color, religion, gender, national origin, age, disability, marital status, sexual orientation, military status, or any other category protected by federal, state, and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, training, social, and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.

*To Apply, please submit cover letter and resume; open until filled.*

Job Type: Full-time

Pay: $15.00 - $17.00 per hour


* 4-8 hour shift
* Day shift
* Weekend availability

COVID-19 considerations:
Masks are not currently required but the policy is reviewed every month. Vaccine and booster mandate in place for all staff (unless exempt). Additional cleaning/sanitizing protocols in place.

Application Question(s):

* Are you able to commit to at least twice a month Saturday and/or Sunday shift, 8am-1pm?


* professional animal care: 1 year (Preferred)

Work Location: One location

Job Type: Full-time

Pay: From $15.00 per hour

* Flexible schedule
* Paid time off
* 4 hour shift
* 8 hour shift
* Day shift
* Holidays
* Monday to Friday
* Weekend availability

Ability to commute/relocate:
* Norristown, PA 19401: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location%58047475%

Keywords: Kitty Cottage Adoption Center, Philadelphia , Adoption Coordinator, Other , Norristown, Pennsylvania

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