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Automotive Express Service Advisor

Company: Ciocca Dealerships
Location: Philadelphia
Posted on: June 25, 2022

Job Description:

THE LARGEST SUBARU DEALERSHIP IN THE NATION IS IN PHILADELPHIA!Ciocca Dealerships is proud to announce their continued expansion into Philadelphia! The dealership stands three stories tall with 138,323 square feet, house more than 500 vehicles, 3 enclosed service drives, and a total of 72 service bays. We currently employ over 1,200 professional individuals within our organization and offer proven career paths for all to succeed.We are looking for ambitious, professional, and highly motivated people for our growing service department. If you desire to work in a growing and aggressive service team and start an exciting new career, now is your chance!Responsibilities

  • Greet and assist customers in our fast paced express department with any inquiries they may have
  • Perform vehicle walk around and documentation of customer concerns to enable the Technician to properly diagnose and service the vehicle
  • Consult with the customer on applicable service specials
  • Document declines for services and ask for follow-up on future service considerations.
  • Keep customer informed on completion times, service expenses, and possible changes
  • Build and maintain relationship with the customer
  • Answer characteristic and operational questions regarding the customer's vehicleRequirements
    • Automotive experience in a dealership setting preferred
    • Customer relationship skills
    • Computer skills
    • Strong work ethic
      We offer a generous comprehensive compensation and benefits package and all the tools you will need to be successful. Our offerings include:
      • Medical, Dental and Vision Plans
      • Paid Holidays & Paid Time Off
      • FSA and HSA Plans
      • Short- and Long- Term Disability
      • 401(k) Retirement Plan (with employer match)
      • Employee Assistance ProgramWith 25+ dealerships and growing, there are many opportunities for advancement.Ciocca Dealerships is an Equal Opportunity Employer. Employment is contingent upon completion of a background check and a negative pre-employment drug screen.CIOC123

Keywords: Ciocca Dealerships, Philadelphia , Automotive Express Service Advisor, Other , Philadelphia, Pennsylvania

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