Company: Cream O Land
Posted on: May 16, 2022
Job Description Job Summary: The Dispatch Clerk will assist the
Operations department with day to day task to include receiving of
emergency or non-emergency calls, monitoring driver activities
throughout the day, record keeping and addressing any customer
concerns. Supervisory Responsibilities: None.
Duties/Responsibilities: Answers incoming calls and communications.
Coordinates response and delivery of received information to field
staff. Assist dispatch department and deploys staff, vehicles,
and/or units based on communications received. Adeptly uses
multi-line telephone system, mobile phones, and other
communications methods and networks. Maintains calm communication
with and provides instruction to incoming callers. Performs other
duties as assigned. Required Skills/Abilities: Excellent verbal
communication skills. Ability to execute directions accurately and
with speed. Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail. Strong
analytical and problem-solving skills. Ability to prioritize tasks,
delegating when appropriate. Ability to operate or to quickly learn
a variety of communications systems. Bilingual a plus. Must have
knowledge of MS office products including Excel. Education and
Experience: High school diploma or equivalent required. At least
one year of related experience perferred. Physical Requirements:
Prolonged periods of sitting at a desk and working with dispatching
equipment. Must be able to lift up to 15 pounds at times.
Keywords: Cream O Land, Philadelphia , Dispatch Clerk, Other , Florence, Pennsylvania
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