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Document Specialist

Company: Gables Search Group
Location: Horsham
Posted on: January 16, 2022

Job Description:

Our $2 billion plus technology client seeks a Transaction Support Rep. This is a Contract to potential full time role. TRANSACTION SUPPORT REP.
Position Responsibilities & Essential functions Work closely with customers over the phone to research and resolve problems and issues.
Collaborate with account executive, state manager, and director of operations as needed to address customer issues and concerns
Work with the Bureau of Motor Vehicles to make title corrections and resolve problems.
Understand and adhere to all Motor Vehicle policies and procedures at all times.
Perform quality control inspections of Motor Vehicle paperwork, including error identification and documented resolution notes using web-based system.
Utilize document management system to research, enter and manage data Onsite required. Skills: Qualifications & Job Requirements Associates Degree strongly preferred
Ability to document, track and monitor a problem/issue to a timely resolution
Problem solving ability
Strong verbal and written communication skills along with prioritization of duties
Customer Service experience required
Accuracy and attention to detail
Strong analytical skills
Strong data entry skills (Windows & IOS environments)
Intermediate Windows skills Bilingual (Spanish) is a plus but not required. Education: Associates Degree strongly preferred

Keywords: Gables Search Group, Philadelphia , Document Specialist, Other , Horsham, Pennsylvania

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