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Patient Access Representative

Company: Shriners Hospitals For Children
Location: Philadelphia
Posted on: January 16, 2022

Job Description:

Registers patients being admitted to the hospital or receiving outpatient treatment in a friendly, accurate and timely manner. Working with other members of the team, this role will also coordinate the patient scheduling, insurance pre-certification and authorizations. Duties also include completion of pre-registration processes. Other duties include but are not limited to:

Secures patient account by obtaining appropriate demographic, insurance, verifying eligibility of insurance using eligibility tools, and obtaining patient medical information.
Strives to minimize patient arrival to treatment area time, improving customer satisfaction as it relates to the registration process, waiting time and general communications.
Experience with accurately scheduling patients for future appointments as well as follow up post discharge.
Works closely with ancillary departments to ensure the overall patient experience meets and/or exceeds organizational goals.
Supports management team members and performs all duties in a manner which promotes team concept and reflects the mission and philosophy of Shriners Hospitals for Children.
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** This position will cover hours between 6a.m. - 6p.m . and may require coverage at the SHC Doylestown, PA clinic location **

Job Requirements:
Working knowledge of various computer software applications. - - Strong insurance and financial counseling experience . Experience with Cerner is preferred.

Ability to work in a fast paced environment as well as adapt to change. Ability to operate standard office equipment. Verbal and written communication skills. Basic computer skills preferred with knowledge of Microsoft Outlook and Excel

Bi-lingual in Spanish, preferred.

Shriners Hospitals for Children is an equal employment opportunity employer committed to providing challenging and rewarding careers in an environment based on our corporate values - excellence, innovation, commitment, integrity, teamwork and stewardship.

EXPERIENCE: -5 year related registrar experience in a hospital setting. Bilingual is strongly preferred.

Keywords: Shriners Hospitals For Children, Philadelphia , Patient Access Representative, Other , Philadelphia, Pennsylvania

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