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Client Relations Associate- Inbound

Company: Randstad Corporate Services
Location: Philadelphia
Posted on: November 22, 2021

Job Description:

Salary: $20 per hour + none
Reference: AB_3799260
Randstad is currently seeking a new class for a financial company in the Client Relations Department. Class will start on 1/3/2022 for a temp assignment. -Must have high speed internet & router with ethernet cable access -Seeking candidates local to Malvern/Philly, PA -Microsoft Office/Outlook/Teams Experience Required Please apply for consideration. Must be willing to fill out questionnaire if selected to interviewResponsibilities

  • Answering and assisting investors with questions, monetary transactions, financial products and services
  • Technical subject matter expert
  • Utilize virtual technology to develop relationships with clients and understand their unique investment to position the appropriate solutions or actions.
    • Utilize Microsoft Office/Outlook for communication.Skills Desired:
      • Customer service etiquette
      • Inbound customer service experience
      • Conflict resolution
      • Ability to be dedicated to the position
        • High volume inbound call experienceRequired Qualifications:
          • Must have High School Diploma/GED
          • Must have high speed internet with a router in home for ethernet connection
          • Must be dependable (great attendance, minimal call outs)
          • Ability to work remote
            • Microsoft Teams/Outlook experience required. Must also have router in home with ethernet cable acces and high speed internet (1000mbps preferred)Skills
              • Microsoft Outlook
              • Microsoft Teams
              • Inbound Call Center
              • Basic Computer Skills
              • Problem Solving
              • High volume call centerEducation
                • High SchoolQualifications
                  • Years of experience: 2 years
                  • Experience level:ExperiencedShift: FirstWorking hours: 9:30 AM - 6:30 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

                    EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Keywords: Randstad Corporate Services, Philadelphia , Client Relations Associate- Inbound, Other , Philadelphia, Pennsylvania

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