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Room Attendant

Company: Hyatt
Location: Philadelphia
Posted on: June 12, 2021

Job Description:

As a Room Attendant, your contribution helps ensure guests an enjoyable and comfortable stay. A Room Attendant is primarily responsible for maintaining clean and attractive guest rooms, hallways and public areas in the hotel. Room Attendants service guest rooms daily in accordance with hotel procedures, stock carts with room supplies, replace bed linens and replenish guest room supplies while following company standards and safety/security procedures. In some instances this role would also be responsible for conducting 'deep cleaning' activities within the guest room in conjunction with preventative maintenance tasks.

  • Thoroughly clean and restock the required number of guest rooms per shift
  • Clean, dust, polish and vacuum to make sure guest rooms and bathrooms meet hotel standards
  • Change linens and make guest beds
  • Restock all guest room supplies
  • Remove all trash and dirty linen from guest rooms
  • Clean and sanitize public area spaces as assigned
  • Approach all encounters with guests and colleagues in a friendly, service-oriented manner
  • Comply at all times with Hyatt's standards and regulations to encourage safe and efficient hotel operations; including wearing the proper uniform and personal protective equipment
  • Perform other tasks/jobs as assigned by a leader
  • A true desire to satisfy the needs of others in a fast paced environment

  • Previous cleaning/housekeeping experience preferred

  • This position requires strong attention to detail

  • The ability to communicate effectively with guests and team members verbally and/or in written form with basic English communication skills

  • Ability to work a flexible schedule, including weekends and holidays (typical shifts are scheduled within 8am-6pm)

  • Ability to withstand continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25 pounds

  • Ability to lift or move up to 50 pounds occasionally

  • Ability to stand and walk for an entire shift and perform repetitive motions

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Keywords: Hyatt, Philadelphia , Room Attendant, Other , Philadelphia, Pennsylvania

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