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Manager, Financial Aid Services and Outreach

Company: Community College of Philadelphia
Location: Philadelphia
Posted on: June 12, 2021

Job Description:

The Manager, Financial Aid Services and Outreach is responsible for the direct supervision of staff and the implementation of strategies designed to enhance service delivery. This position manages the Enrollment Services Call Center and ensures that students receive the highest levels of customer service. The Manager, Financial Aid Services and Outreach is responsible for processes and functions related to the intake for students who need initial financial aid information support, counseling of students and families on financial aid, awarding financial aid funds, and the coordination of financial planning sessions. This position also manages all Enrollment Services outreach call campaigns serves as a back-up to the Associate Director, Financial Aid Operations.

Keywords: Community College of Philadelphia, Philadelphia , Manager, Financial Aid Services and Outreach, Other , Philadelphia, Pennsylvania

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