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Residential Mortgage Loan Originator (Greater Philadelphia Area)

Company: Tomkins VIST Bank
Location: Oaks
Posted on: June 12, 2021

Job Description:

Responsible for providing direct mortgage loan services to bank customers and potential customers; promoting and cross-selling all bank services; responding to inquiries and questions regarding mortgage loan services, including MortgageBot leads.

Primary Responsibilities:

  • Provide direct mortgage loan services to bank customers as illustrated by the following:
  • Interview customers applying for mortgage loan explaining the different financing and mortgage programs available and offer recommendations based on evaluation of individual prospect needs; obtains pertinent financial information and loan information from the customer; analyze the customer's financial posture to determine if it meets minimum loan criteria established by the bank. Explain information required and deliver required disclosures and other information to customers.
  • Ensure applications are completed accurately and contain all required information and supporting documentation. Manage expectations regarding processing times and closing dates together with customer.
  • Inform the customer of the outcome of the preliminary financial analysis and, if acceptable, indicate that the loan will require further processing before it can be recommended for approval. If unacceptable (below established criteria), explore alternatives, if any, to restructure the application to meet the lending criteria; and follows up with necessary communications including correspondence.
  • Calculate basic financial data relating to credit, complete forms, and deliver/send to customer. Follows through and is responsible to assist in the processing and disposition of loan files from origination to close, where applicable.
  • Enter information into Loan Origination Systems so that loans appear accurately in the pipeline. Accurately register loan within established time limit. Create supporting files with backup and explanatory documentation and information for underwriting, regulatory and other purposes. Deliver/send application and other required information to the Operation Center within established time line and procedure. Communicate initial and any subsequent counter-offer loan decisions directly to customers. Explain any additional information needed and assist in securing other required information. Help gather needed documentation, clear any conditions and prepare for closing, as necessary.
  • Communicate regularly with customers, underwriters, processors, Realtors, closing agents and others during the entire loan process to ensure application proceeds as planned. Coordinate any additional information requests, clarifications and other problem solving as needed so that the process remains on schedule.
  • Originate loan applications within individual authority/responsibility; advise applicants of loan decision.
  • May participate in closings with buyers, sellers, real estate agents, attorneys, and others.
  • As directed, act as liaison between branch offices regarding loan applications; follow through with branch office applications until closing, obtaining commitment papers, surveys, title insurance, employment verification's, etc.; review data with branch office personnel to arrive at a recommendation and satisfactory outcome.
  • Maintains a thorough knowledge of secondary market and portfolio loan underwriting criteria.

  • Research market, identifying individuals and organizations likely to produce referrals and developing relationships to increase the referral flow. Ensure referral sources have current information on mortgage products and services.
  • Promote and cross-sell all bank services whenever opportunities arise and in accordance with established policies and procedures.
  • Respond in a timely manner to telephone and internet inquiries and answer questions concerning loan rates, terms, and related matters, as permitted by law.
  • Coordinate sales & product training activities with assigned retail bank branches, visiting the branches, participating in joint sales calls and sales meetings and other branch support activities.
  • Actively participate in department training.
  • Prepare various reports and forms as required.
  • Is able to take applications utilizing the LOS/POS system and utilize the bank mortgage data processing/document retrieval/core banking system.
  • Maintain and apply up to date knowledge of rules and regulations for compliance to internal lending controls, regulatory policies, and agency specifications.
  • Coordinate and facilitate loan inquiries and applications via the bank online application system. Provide direct mortgage assistance to borrowers via this channel as noted in item #1 above. May act as primary contact on these loans and/or distribute to other MLO's as volume and business needs warrant.
  • Maintain knowledge of current industry practices and trends and mortgage laws and regulations by learning from more experienced sales personnel and by attending pre-approved continuing education training and seminars.
  • Actively participate in the business development activities of the bank including JOC events, home buyers' seminars, home shows, Realtor trade shows, Realtor office meetings, Sales Blitz events and other home financing workshops.
  • Maintain a personal network of outside referral sources in assigned territory, such as real estate agents, builders, attorneys, accountants, financial planners and other business professionals. Meet with prospects referred by these sources and obtains information to understand individual situations and mortgage needs.
  • All other duties as assigned.
  • High School Diploma, Associates preferred.
  • Minimum three (3) years' experience in related positions.
  • Requires active Nationwide Mortgage Licensing System and Registry (NMLS) registration or secures registration within 60 days of hire to provide consumer and residential lending services
  • Excellent interpersonal relations and communicative skills.

  • A thorough knowledge of current lending regulations and procedures.

Equal Employment Opportunity/Affirmative Action Employer Tompkins Financial Corporation is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.

Keywords: Tomkins VIST Bank, Philadelphia , Residential Mortgage Loan Originator (Greater Philadelphia Area), Other , Oaks, Pennsylvania

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