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Cloud & Virtualization Service Lead

Company: CSL Behring
Location: King Of Prussia
Posted on: June 12, 2021

Job Description:

About CSL

With operations in 35+ nations and ~27,000 employees worldwide, CSL is driven to develop and deliver a broad range of lifesaving therapies to treat disorders such as hemophilia and primary immune deficiencies, and vaccines to prevent influenza. Our therapies are also used in cardiac surgery, organ transplantation and burn treatment.

CSL is the parent company of CSL Behring and Seqirus. CSL Behring is a global leader in the protein biotherapeutics industry, focused on bringing to market biotherapies used to treat serious and often rare conditions. CSL Behring operates CSL Plasma, one of the world's largest collectors of human plasma, which is used to create CSL's therapies. Seqirus is one of the largest influenza vaccine companies in the world and is a transcontinental partner in pandemic preparedness and a major contributor to the prevention and control of influenza globally.

We invite you to take a look at the many career possibilities available around the globe and consider building your promising future at CSL by becoming a member of our team!

Job Description

This role has a global accountability for the cloud hosting and virtualization infrastructure for the CSL Group. This role manages all cloud hosting service operations including AWS, Microsoft Azure and future cloud instances. This role also is accountable for the company's virtualization platforms (hypervisors) for on-premise and cloud workloads.

Main Responsibilities and Accountabilities:

Project Management / Solution Delivery

Participates and leads in Project Review Status meetings and Steering Committees as required to ensure project scope, cost, schedule and quality are in alignment. Additionally, provide leadership and oversight of other project roles when needed such as validation and design lead.

Daily Operations

Management and development of the cloud solutions, delivering continuous improvements for the organization, providing secure, reliable and scalable solutions working with the appropriate I&T partners.

  • Ensure that an inventory of company hardware and software assets and their corresponding contracts/agreements for the functional area is maintained and included in the overall global infrastructure inventory;

  • Review key metrics to evaluate the effectiveness and efficiency of I&T processes and improve daily operations;

  • Review and find improvements with the existing support models and partners to get the best out of the services we provide the business;

  • Ensure system and application data have complete and proven recovery mechanisms (backups/restore/archival);

  • Ensure systems have an appropriate level of resilience depending on its business use;

  • Ensure system performance and capacity is (at least) adequate for the business needs;

  • Ensure system complies with defined global standards, the group I&T security policy, I&T business continuity plan and quality management framework. Own system documentation;

  • Ensure services meet or exceed SLAs


Ensure that the infrastructure team (including non-employees) are trained and complying with the appropriate regulatory guidelines (e.g. cGMP), global I&T procedures, I&T standards, I&T practices and Computer Systems Validation methodology as defined by QMS (global I&T Quality Management System) and based upon the application business function. Ensure audit findings are closed within agreed timelines.


Lead or co-lead the development of the service delivery strategic roadmap and be accountable for the implementation.

The infrastructure roadmap will incorporate and consider Business input regarding functionality and strategy, technology standards and policies, vendor/software/hardware life-cycles, maintenance and upgrade strategies, sourcing (internal, out-sourcing, hosting etc.) and Disaster Recovery strategy (business continuity)

People Management

Directs 1 or more team members supporting cloud services.

Financial Management

Participate, as assigned, in the management of specific cost centers, in the annual budgeting process (Opex and Capex), periodic forecasting activities, on-going expense management (ensuring compliance with delegation of authority limits), project cost tracking and capital recovery process. Develop capital expenditure proposals and cost I&T projects as required

Vendor Management

Responsible, in conjunction with Global Sourcing when applicable) for managing the vendor relationship including; selection, negotiation, establishing service levels (SLAs), monitoring and reviewing performance and contract management

  • Establishing of good relationship with global vendors like Microsoft, Amazon, etc.
  • Support global sourcing in case of contract negotiation for CSL wide contracts.

Technical Knowledge

Maintain a working knowledge of current technologies and best practices related to the Infrastructure area. Provide technical leadership, propose and assess design solutions, evaluate vendor technology and consider industry trends and future requirements as defined in the Infrastructure roadmap



Bachelors degree or equivalent experience; educational concentration in IT, science or engineering is preferred.

Masters degree is preferred.


  • 10+ years of experience in IT Infrastructure that directly aligns with the specific responsibilities for this position, including 5+ years preferred of managerial, supervisory, and/or demonstrated leadership experience including experience influencing senior management/critical stakeholders.
  • Experience with leveraging and managing IT offshore vendors
  • Experience in global on-premise, co-location and multiple cloud strategies including hybrid, multicloud, edge computing and distributed clouds.
  • Expert in hypervisor technologies such as VMware
  • Advanced experience in Azure and/or AWS cloud platforms
  • Knowledge of cloud and on-premise migration strategies
  • Experience in parsing cloud provider invoices and understanding consumption models
  • Knowledge in automation/configuration platforms such as Ansible, vRealize, Chef etc.
  • Expertise in Docker, Kubernetes and other container tools
  • Knowledge of cloud based development environments and standards and automation
  • Experience across application development, DevOps or cloud engineering

Keywords: CSL Behring, Philadelphia , Cloud & Virtualization Service Lead, Other , King Of Prussia, Pennsylvania

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