Assistant Facilities Manager
West Point - Pennsylvania - United States of America
The purpose of this position is to provides assistance to
Facility Management team in completion of multiple functions of
building operations and maintenance for a campus of buildings.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Oversees and/or coordinates maintenance/repair work assignments
performed by technicians, vendors and contractors performing
building maintenance, landscaping, and janitorial work.
Responds to client inquires and complaints. Ensures timely and
quality service delivery to clients. Follows up with clients to
ensure customer satisfaction.
Performs facilities inspections and prepares reports.
May coordinate and manage move, add and change activities.
Assists in the preparation of operating and capital budgets.
Manages vendor relationships and trains vendors on work order
and billing procedures. Processes invoices and ensures proper cost
Reviews periodic reports including financials, and explains
variances. Works with finance team to correct errors.
Uses pc and/or PDA for work order system, email, ESS, process
and procedure training.
Other duties may be assigned.
No formal supervisory responsibilities in this position.
May provide informal assistance such as technical guidance
and/or training to coworkers.
May coordinate work and assign tasks.
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill, and/or ability
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
High school diploma or general education degree (GED). Minimum
of four years of related progressive experience and/or
CERTIFICATES and/or LICENSES
Facility Management certification is desired. Driver's license
may be required.
Ability to comprehend and interpret instructions, short
correspondence, and memos and ask clarifying questions to ensure
understanding. Ability to write routine reports and correspondence.
Ability to respond to common inquiries or complaints from clients,
co-workers, and/or supervisor. Ability to effectively present
information to an internal department and/or large groups of
Requires basic knowledge of financial terms and principles.
Ability to calculate simple figures such as percentages.
Ability to understand and carry out general instructions in
standard situations. Ability to solve problems in standard
situations. Requires basic analytical skills.
OTHER SKILLS and ABILITIES
Intermediate skills with Microsoft Office Suite, Outlook, and
intranet/internet. Ability to use work order system.
SCOPE OF RESPONSIBILITY
Decisions made with general understanding of procedures and
company policies to achieve set results and deadlines. Errors in
judgment may cause short-term impact to co-workers and