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Manager, Corporate Compliance

Company: Comcast
Location: Philadelphia
Posted on: June 12, 2021

Job Description:

Job Summary

The Manager, Corporate Compliance will manage projects related to the Company's compliance program, with a specific focus on complaint handling (i.e., whistleblowing), reporting, metrics and assisting in conducting internal investigations. A willingness to learn, strong communication and analytical skills, and attention to detail are critical to success. The Manager will have exposure to the Corporate Chief Compliance Officer and leaders from across Comcast, NBCUniversal, and Sky and should be comfortable presenting information to employees of all levels. This position reports to an Assistant Deputy General Counsel and sits within the parent company-level Corporate Compliance Group of the Corporate Law Department.

Job Description

Job Responsibilities:

  • Manage projects related to the ethics helpline and case management system, including supporting the relationship with the vendor and handling enhancement requests from stakeholders.
  • Assist in conducting internal investigations by preparing investigative materials, conducting research and interviews, documenting information, and preparing investigative reports, as well as compiling metrics from internal investigations conducted in the business units.
  • Analyze compliance data and develop metrics reports and presentations.
  • Partner with other investigative functions (e.g., HR, Security) and business units on projects and investigations as needed.
  • Promote an organizational culture of ethics and ensure the Company's compliance with laws, regulations, policies, and contracts.
  • Perform other compliance-related duties as needed.

Job Requirements:

  • Bachelor's degree required.
  • Relevant professional certification (e.g., CCEP, CFE) a plus.
  • Minimum 8 years of related experience (e.g., compliance, management consulting, internal audit).
  • Demonstrated project management and organizational skills, including the ability to handle multiple projects simultaneously and meet deadlines with consistent high-quality work product.
  • Strong interpersonal skills, including: written and verbal communications with all levels of management, ability to work both independently and with a team, willingness to assist in areas outside of direct assignments, and commitment to professional growth and completion of team objectives.
  • Strong computer and data analysis skills, including advanced Microsoft Excel skills and proficiency with Microsoft Word and PowerPoint. Proficiency with Tableau or similar data analytics tools preferred.
  • Experience with the preparation of presentations/slide decks, metrics, and written reports.
  • Demonstrated ability to analyze facts and identify issues, collect data/evidence, and draw valid conclusions.
  • Ability to solve problems strategically and creatively while considering downstream impacts.
  • A keen attention to detail.
  • Experience with an ethics helpline and case management system a plus.
  • Experience managing enhancement requests related to technology systems a plus.
  • Prior experience working for or with attorneys a plus.

Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team - make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Respect and promote inclusion & diversity.
  • Do what's right for each other, our customers, investors and our communities.


  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.


Bachelor's Degree

Relevant Work Experience

7-10 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Keywords: Comcast, Philadelphia , Manager, Corporate Compliance, Other , Philadelphia, Pennsylvania

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