Overnight Shift ESSENTIAL Customer Service Representative

Company: Vector Security
Location: Plymouth Meeting
Posted on: June 12, 2021

Job Description:

Looking to Re-Start Your Career Path?

Then Join Our Essential Industry Firm as a

Member of our Customer Service Representative Team

7PM - 7AM

Work Full-Time 12-hour Shifts (36 hrs. one wk., then 48 hrs. the next):

Upper $30s/annually to start, you receive a pay increase after successfully completing your 90-day paid training

As an Essential Industry, Vector Security's Overnight Shift Customer Service Representatives have continued working during the COVID19 pandemic.

VECTOR SECURITY is the 4th largest security company in the U.S. We are seeking several experienced customer service professionals to work the overnight shift of 7PM - 7AM at our growing 24/7 Monitoring Station in Plymouth Meeting, PA.

If you are interested in a career within an essential business where you can make a difference in our customers' lives, then consider joining Vector Security. Our Overnight Customer Service Representatives are considered essential employees and pride themselves in being there to assist in saving the lives and properties of our customers!

Your Training will be conducted on-site, Monday through Friday and your training hours will vary. After successfully completing your paid 90-day training, your schedule will consist of working three days one week, and four days the next week on a rotating schedule. With full-time benefits!

We Offer You a Comprehensive "Total Rewards" package:

• UPPER $30s annually (based on your experience)
• PAID training/breaks and lunches - Classroom Training M - F, training hours will vary
• OVER-TIME built into your schedule
• A three-day weekend every other week
• PAID Holidays, and if you have to work a holiday, your hourly pay rate is higher
• FREE on-site parking
• EXCELLENT medical and dental insurance (dental coverage is FREE for single coverage)
• PLANS for prescriptions, vision, and wellness
• Company paid life and AD&D insurance
• Company paid short- and long-term disability
• Voluntary benefit products
• 401k retirement savings plan after just 60 days
• Paid time off for vacation, sick and floating holidays
• Tuition reimbursement
• Employee Assistance Program (EAP)

What We Need You to Bring to the Table:

• At least one-year customer service or call center experience with great phone, keyboard, and computer skills
• Experience providing excellent customer service over the phone
• Ability to navigate within multiple software systems
• Ability to type a minimum of 35 WPM
• Professional demeanor in all communications

Why Join Us?

Consumer Affairs continues to report us as the "Best Rated Home Security System Company". We're also a two-time winner of Dealer of the Year from SDM Magazine, two-time winner of the Police Dispatch Quality (PDQ) Award, and multi-year winner of the Central Station Operator of the Year Award from The Monitoring Association. We are a Top 5 largest security company.

Sure, we've got the hardware and the recognition, but the real reason to join Vector Security is our people. People who are passionate about the work they do. Energetic people who innovate, who take on new challenges. People, perhaps, like you!

We're excited - so when we find good people, we hold on to them through performance incentives, career advancement opportunities, internal promotion, and continuing education.

Whether you're looking for new challenges or are a proven leader in your profession, Vector Security may have the right essential business opportunity for you. We seek talented, proactive, and driven individuals who are excited about what the future holds. Because we are! Come join us and find out for yourself.

Please email us your updated resume

This location is NOT accessible by public transportation

Vector Security is a Drug-Free Workplace

Vector Security is an Equal Opportunity Employer

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran or disability status.

Keywords: Vector Security, Philadelphia , Overnight Shift ESSENTIAL Customer Service Representative, Other , Plymouth Meeting, Pennsylvania