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Workday HCM Business Analyst III
Philadelphia, PA, US, 19107
Req ID: 116951
Recruiter: Thomas Hoopes
Employment Status: Regular - Full Time
Salary Grade: S 19
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The Children's Hospital of Philadelphia (CHOP) implemented
Workday HCM, FIN and SCM modules in January 2020. The Workday HCM
Business Analyst will work closely with business partners,
developers and cross functional teams to identify gaps and
enhancement opportunities to mature the Workday implementation and
related business systems comprising the ERP and Enterprise systems
portfolio. The Workday HCM BA develops requirements to support
application configuration, system interfaces, as well as incident
resolution. A preferred candidate will have experience implementing
and/or managing Workday with Human Resources and Payroll functional
expertise. Workday HCM certification is preferred. The analyst
position works with a team of analysts to provide tier two support
for their customer areas and may perform advanced system
configuration changes and maintenance to support the lifecycle of
the application. The analyst recommends, develops and implements
effective/strategic business solutions through research and
analysis of data and business processes. The Workday HCM BA works
closely with HRIS group of internal customers and other departments
as needed. The ERP and Enterprise applications team supports a
broad base of customer areas and the role engages on improvements
and projects. CHOP is currently working on a roadmap to implement
talent management (Performance management, advanced compensation,
recruiting and learning). While the role is primary HCM focused,
experience in Finance (FIN) and Supply Chain Management (SCM) is a
plus. Capable at leading vendor selection efforts (RFP) including
requirements gathering scoring and vendor selection. Actively
participates with clients (internal and external), to elicit,
analyze and document business and functional requirements through
requirements workshops, interviews or meeting sessions with Project
Sponsors, SMEs and other Stakeholders to diagnose and resolve
complex technical, management, and business issues. Identify and
document business and technical requirement. Experienced working in
Agile environment as improvements are delivered in two week sprint
Performs routine operational support, maintenance and system
configuration as defined in departmental operating procedures.
Identifies, analyzes and resolves data and complex workflow
solutions and issues of intermediate complexity. Demonstrates
ability to diagnose and resolve technical, management, and business
issues and to recommend areas for process improvement or
Adept at working on multiple concurrent projects with nominal
supervision, capable of educating, coaching, and overseeing the
activities of less experienced staff and other team members.
Attends specific client-based meetings and directs the
communication of client needs to the appropriate support/service
Actively participates with clients, internal and external, to
elicit, analyze and document business and functional requirements
through requirements workshops, interviews or meeting sessions with
Project Sponsors, SMEs and other Stakeholders to diagnose and
resolve complex technical, management, and business issues.Identify
and document business and technical requirements using standard
Participates in the development, validation and execution of
comprehensive test plans.
Monitors effectiveness of current business practices and
identifies areas for improvement/innovation. Has exceptional skills
and expertise of business processes, and IT systems.Is an expert on
business unit operations and business need for IT solutions
Performs 24/7 on call support if applicable.
Exhibits strong facilitation and communication skills and
interacts with all hospital medical, technical and business
May be required to travel to/from and work in the various CHOP
locations, including patient care areas.
May be required to travel for mandatory certifications.
- May be designated a "Health Care Worker"
Job Responsibilities (Continued)
The team is current working 100% remotely and project that in
the future they will transition to a 80% remote work / 20% on site
Required Education and Experience
Required Education: Bachelors Degree
Two (2) years of experience working within a healthcare
environment and within Information Systems.
Preferred Education, Experience & Cert/Lic
Preferred Education: Degree's with a field of study in Computer
Science, IS, Business, or Healthcare
Three (3) or more years of experience working within a
healthcare environment and within Information Systems.
Additional Technical Requirements
Excellent communication and teamwork skills.
Advanced critical thinking, problem-solving and troubleshooting
Proficient skills in Microsoft Office products.
Ability to facilitate meetings with senior leaders and cross
Advanced documentation skills
Mentoring and teaching of staff
Demonstrated ability to build relationships and work
- Knowledge of Business Analyst Best practices
All CHOP employees who work in a patient building or who provide
patient care are required to receive an annual influenza vaccine
unless they are granted a medical or religious exemption.
Children's Hospital of Philadelphia is committed to providing a
safe and healthy environment for its patients, family members,
visitors and employees. In an effort to achieve this goal,
employment at Children's Hospital of Philadelphia, other than for
positions with regularly scheduled hours in New Jersey, is
contingent upon an attestation that the job applicant does not use
Children's Hospital of Philadelphia is an equal opportunity
employer. We do not discriminate on the basis of race, color,
gender, gender identity, sexual orientation, age, religion,
national or ethnic origin, disability or protected veteran
VEVRAA Federal Contractor/Seeking priority referrals for
protected veterans. Please contact our hiring official with any
referrals or questions.
CHOP Careers Contact
2716 South Street, 6th Floor
Philadelphia, PA 19146
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