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Front Desk

Company: Tribe47
Location: Phoenixville
Posted on: April 10, 2021

Job Description:

Our established medical practice is looking for a Front Desk Associate to work in our Phoenixville office PT Monday-Thursday am-8pm

General responsibilities include

FT Front Desk Staff

  • Greet and interact with clients appropriately, demonstrating a welcoming attitude, through phone or direct contact.
  • Schedule, reschedule, and cancel appointments using electronic medical records system
  • Answer telephone promptly and in a polite and professional manner.
  • Schedule appointment correctly - review appointment date, time, location, and provider name with caller.
  • Inform caller of items to bring to appointment (including insurance card, medications, office visit fee).
  • Act as a liaison for the patients and the practice; referring callers to the appropriate departments.
  • Providing word processing, general clerical and receptionist support to the Administrative Office.
  • Answer questions and offer other information, as requested, to provide patient-focused service and a positive impression of the organization.
  • Reconcile cash and credit card co-payments daily.
  • Process mail, faxes, and requests for medical records.
  • Maintain confidentiality and follow HIPAA requirements.
  • Interact with co-workers in a helpful manner and foster high morale.
    • Other related duties as assigned by supervisor or manager

      Requirements
      • One year office administration experience preferred
      • Proficient in MS Word, Excel, Outlook
      • Medical office and EMR experience is a big plus.
      • Ability to handle confidential and sensitive information.
      • Ability to communicate effectively on the telephone
      • Ability to handle a "call center" environment work quickly and multi-task.
      • Ability to exercise good judgment to handle calls appropriately.
      • Ability to demonstrate good customer service.
      • High School or GED required. One year of experience in customer service and/or related clinical environment; working knowledge of medical terminology.

        Benefits

        $12-$14 per hour depending on experience

Keywords: Tribe47, Philadelphia , Front Desk, Other , Phoenixville, Pennsylvania

Click here to apply!

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