Sierra Merchandise/Engagement Supervisor
Company: The TJX Companies, Inc.
Location: Moorestown
Posted on: January 16, 2021
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Job Description:
The Key Carrier role is an elevated extension of the Coordinator
role. Key Carriers alternate their role based on store needs,
predominantly performing the role of Coordinator and occasionally
acting as Key Carrier, taking on a leadership role in maintaining
all aspects of the store. Key Carriers must have open availability,
including nights and weekends.Responsibilities:Role models
exceptional customer serviceCreates a positive internal and
external customer experiencePromotes a culture of honesty and
integrity; maintains confidentialityActs as Manager on Duty in
adherence with company policy and procedureEnsures store team
executes tasks and daily activities in accordance with store plan;
reprioritizes as neededAddresses immediate customer service issues
and provides appropriate coaching to AssociatesExercises discretion
regarding customer service policies in order to satisfy
customersMaintains proper Associate coverage in service areas for a
positive customer experienceEnsures Associates adhere to all
operational proceduresEnsures opening/closing procedures are
executed in accordance with company guidelinesCommunicates
accurately and effectively with management and Associates when
setting and addressing priorities; provides periodic progress
updatesProvides and accepts ongoing recognition and constructive
feedbackProvides continuous feedback, recognition and coaching to
AssociatesPartners with Management on Associate training needs to
increase effectivenessEnsures adherence to all labor laws,
policies, and proceduresPromotes credit and loyalty programs during
customer interactionsSupports and participates in store shrink
reduction goals and programsPromotes safety awareness and supports
maintenance of a risk-free environmentPerforms other duties as
assignedRequirements:Open availability, including nights and
weekendsFlexible schedule to support business needsTeam player,
working effectively with peers and supervisors to accomplish
tasksAbility to respond appropriately to changes in direction or
unexpected situationsKnowledge of company standard software,
systems, and proceduresKnowledge of merchandise flow in storesSolid
problem solving skillsAbility to effectively coach, delegate, and
follow-up on multiple people/tasksWorks effectively with peers and
supervisors to accomplish tasksAbility to act quickly under
challenging circumstancesCapable of handling multiple tasks at one
timeStrong organizational skills with attention to detailStrong
communication skills.One year retail and 6 months of leadership
experienceAt Sierra, we embrace the unknown----and support each
other on the journey. Every day is a chance to reinvent what's
possible within our stores. We're not afraid to scale mountains to
Discover Different. That kind of fearless attitude extends
throughout the entire TJX family, which includes TJ Maxx,
Marshalls, HomeGoods, and Homesense.Discover Different also means
that we embrace each other's differences and unique perspectives.
We consider all applicants for employment without regard to race,
color, religion, gender, sexual orientation, national origin, age,
disability, gender identity and expression, marital or military
status. We also provide reasonable accommodations to qualified
individuals with disabilities in accordance with the Americans with
Disabilities Act and applicable state and local law. Posting Notes:
Sierra Trading Post Store 0074 -- 400 Route 38, Suite 1910 --
Moorestown -- NJ -- 08057Nearest Major Market: Philadelphia
Keywords: The TJX Companies, Inc., Philadelphia , Sierra Merchandise/Engagement Supervisor, Other , Moorestown, Pennsylvania
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