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Operations Clerk 1 - Lockbox

Company: Wells Fargo
Location: Philadelphia
Posted on: January 17, 2020

Job Description:

Job Description
Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message.-- In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application.At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.The Payments, Virtual Solutions, and Innovation (PVSI) team includes Operations, Cards and Retail Services, Deposit Products Group, the Innovation Group, Treasury Management, Merchant Services, Payment Solutions, and Wells Fargo Virtual Channels and the professional services teams that partner with these businesses. PVSI's focus is on delivering the next generation of payments and deposit capabilities and advancing our digital and online offerings to design new customer experiences and products. Its guiding principles are to start with the customer, move faster, and partner effectively.Within the Operations team our Electronic & Commercial Services team processes cash and check deposits, fulfills currency and coin orders through cash vault services, provides retail and wholesale lockbox collection services, wire transfer services, and Treasury Management (TM) products and services, including monthly billing statements for Business Banking, Wholesale, International, and TM customers.Come join the Philadelphia Lockbox Team!40 hours/week. Schedule: 10 hour days, Friday-Monday. (Friday and Monday will be 6:0am-445pm, Saturday and Sunday will be 7:00am-5:45pm or until work is finished). This is an open ended position with the start and end time being determined by work flow.Starting pay is $15 per hour.An Operations Clerk position is the first step in a rewarding career in financial services. You'll learn about payment processing, and the financial services industry.--- This is a high-volume, fast-paced, deadline driven production environment working behind the scenes with little, if any, customer contact--- In this role you'll spend 100% of your time on tasks such as extracting lockbox payments, verifying data on payments and accompanying documents, processing according to customer's detailed instructions, collating, and mailing--- This position has strict production metrics that determine acceptable levels of performance and requires that all payments (checks) must be accounted for on the day they are received--- There are also strict deadlines requiring flexibility of schedule, as this is an open-ended position with the start and end time being determined by work flow--- The best Operations Clerks demonstrate strong attention to detail, organizational skills, ability to follow procedures, and basic computer knowledge--- They have the desire and motivation to constantly improve their ability to perform each function quickly and accurately--- The working environment is fun with a casual dress code in a highly secure facility.Additional duties could include performing general clerical operations tasks that are routine and/or repetitive in nature. Duties may include: receiving, logging, batching and/or distributing work; filing, photocopying, faxing, taking phone messages, preparing and distributing incoming and/or outgoing mail or boxes; verifying or matching data on documents and/or items; performing simple data entry tasks; compiling simple data; performing routine math calculations. Works under close supervision following established procedures.

Required Qualifications

  • 6+ months of experience meeting deadlines in a business or office environment demonstrated through work or military experience

    Desired Qualifications
    • Ability to navigate multiple computer systems, applications, and utilize search tools to find information
    • Good communication skills
    • Attention to detail and accuracy skills
    • Lockbox experience
    • 10-key numerical data entry experience
    • Ability to achieve high production and quality standards
    • Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
    • Ability to work effectively, as well as independently, in a team environment

      Other Desired Qualifications
      --- Must be able to stand and walk for extended periods of time

      Job Expectations
      • Ability to lift 15+ pounds

        Street Address
        PA-Philadelphia: 101 N Independence Mall E - Philadelphia, PA


        Disclaimer

        All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

        Relevant military experience is considered for veterans and transitioning service men and women.
        Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Keywords: Wells Fargo, Philadelphia , Operations Clerk 1 - Lockbox, Other , Philadelphia, Pennsylvania

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