Field Service Engineer PA, DE, MD or southern NJ
Company: Gerber Technology, Inc.
Posted on: November 11, 2019
FIELD SERVICE ENGINEER PA, DE, MD OR SOUTHERN NJ
Location US-MD-Anywhere in Maryland - US-PA-Philadelphia -
Posted Date 1 month ago(10/7/2019 4:23 PM)
Technical Service - Field Service Engineering
For nearly half a century, Gerber Technology has been helping
companies around the world develop, manufacture and take their
products to market smarter, faster and more efficiently. Today, the
company provides integrated software and hardware solutions to more
than 78,000 customers in the aerospace, construction, furniture,
fashion & apparel, transportation, technical textiles, packaging,
wind energy and sign & graphics industries, including over 100
Fortune 500 companies in 130 countries.
We currently have an exciting opportunity for a Field Service
Engineer to support our customers on all Gerber products both
on-site and by telephone, as required.
This is a home-based position to support Gerber customers and can
be based in Pennsylvania, Delaware, Maryland or southern New
Working in service of our customers, you will perform preventative
maintenance on customer systems, provide diagnostics and repair of
hardware malfunctions, provide pre-installation guidance to
customers on system requirements and physical layout, as well as
new system and system upgrade installation.
We are seeking an independent and responsible individual who
strives to provide an excellent customer experience.
* You must maintain and submit accurate records of test reports,
installations, time, resource related billing (RRB) and expense
reports, ensure service fail-safe procedures are met and that
defective and good parts are returned to the distribution center in
line with service policy and procedure.
* You must sustain competitive skills on assigned products with
respect to troubleshooting, repair and maintenance techniques and
provide back-up site support as directed by management.
* You will also be expected to perform other duties and
responsibilities as requested by management.
The ideal candidate must possess high-energy and self-motivation on
a daily basis.
* 2-5 years of experience in on-site customer service maintenance
with emphasis on computer related devices and mechanical
* Associate's degree, military school or equivalent
* Must have a valid and current driver s license.
* Excellent interpersonal and communication skills, and strict
attention to detail in all maintenance operations is required.
* Significant customer travel within region is required.
* Computer skills required: Microsoft Office - advanced, Internet -
advanced, Knowledge of SAP is advantage
* Physical Demands: The physical demands described here are
representative of those that must be met by an employee to
successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. The employee will
normally work alone without assistance from others. While
performing the duties of this job the employee is regularly
required to sit, stand, talk and hear; and operate a motor vehicle.
The employee is frequently required to use hands to finger, handle,
or feel and reach with hands and arms. The employee is frequently
required to stand, walk, stoop, kneel, or crouch. The employee is
frequently required to lift up to 50 pounds. Close vision
Gerber Technology and its subsidiaries are Equal Opportunity
Employers. All qualified applicants will receive consideration for
employment without regard to race, national or ethnic origin,
color, religion, gender, age, veterans status, disability, or
Keywords: Gerber Technology, Inc., Philadelphia , Field Service Engineer PA, DE, MD or southern NJ, IT / Software / Systems , Philadelphia, Pennsylvania
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