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Desktop Support Analyst

Company: Robert Half Technology
Location: Bryn Mawr
Posted on: September 14, 2019

Job Description:

Robert Half Technology might have the Desktop Support Technician role for you, if you have a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users. For immediate consideration please contact Janelle.Murray@rht.com. You will be working in the Service industry in this role. This is a position you will thrive in, if you are a self-starter with strong problem-solving skills and a passion for working in an innovative environment. This Desktop Support Analyst position, which is a long-term temporary-to-full-time opportunity, is located in the Bryn Mawr, Pennsylvania, area. What you get to do every day - Offer your support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems - Be in contact regularly and effectively with ticket submitters - Supply computer desktop support in accordance with established policies and procedures - Maintain records of daily data communication transactions, issues and remedial actions taken or installation activities - Keep up, explore, and fix computer systems, hardware, printers, and computer peripherals - hardware repairs with the appropriate vendors - Solve computer problems, and implement appropriate action/solutions- Solid understanding of Basic Troubleshooting - Hardware & software installation experience preferred - Proficiency in Microsoft Windows - Desktop support or related experience - Knowledgeable when it comes to writing reports, business correspondence, user instructions, and procedure manuals For immediate consideration please contact Janelle.Murray@rht.com - provided by Dice

Keywords: Robert Half Technology, Philadelphia , Desktop Support Analyst, IT / Software / Systems , Bryn Mawr, Pennsylvania

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